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Copy resource assignment functionality missing (Related Links - Copy Plan)

StephenPMO
Tera Contributor

We recently switched from resource plans to resource assignments.  When we were using plans our PMs could easily duplicate a resource plan and modify it saving time (Related Links - Copy Plan).  Now that we are using assignments we do not see the ability to copy/duplicate an assignment.  Is it there and we are just not seeing it OR is it something that SN is working on adding?

1 ACCEPTED SOLUTION

Hi @StephenPMO,

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Thanks & Regards,
Muhammad Iftikhar

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2 REPLIES 2

M Iftikhar
Tera Sage

Hello @StephenPMO  ,

At the moment, this functionality isn’t available with the new Resource Assignments. Unlike Resource Plans, there’s currently no “Copy/Duplicate Assignment” option in the UI and no equivalent to the old Copy Plan related link.

I believe this is a limitation of the new model rather than something missing from your instance. As of now, ServiceNow hasn’t provided a built-in way to duplicate assignments the same way resource plans could be copied.

If this is important for your workflow, you may want to raise an Idea in the Now Community / HI so Product Management can consider adding it in a future release.

If my response helped, please mark it as the accepted solution so others can benefit as well.

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.

Hi @StephenPMO,

Did you get a chance to review the post? Was it useful?
If this answered your question, please consider marking it as the Accepted Solution so others in the community can benefit from it as well.

 

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.