Demand Process flow

[Yanick1]

Hi,

Could you explain me how Servicenow do to swich between "Complete" and "Deffered" in the process flow ? 

Regards 

[Miguel Donayre]

Look at the answer from the user asking the question.

From their view, it is not the same answer.

Which one provided an answer without extra effort on the users' end (not leaving the SN community.) See the difference yet? 

[Saurav11]

I see thanks for your feedback.

Will make sure to take care of this in the future.

Thanks.

[Miguel Donayre · Accepted solution]

Hi,

That is handled by a business rule called "dmn_demand_ProcessFlowList"

[Yanick1]

thank you Miguel.

very helpful

[Yanick1]

Hi Miguel,

How i can do if i don't need to see "Rejected" on the Demand process flow item ? 

Regards