Demand Record
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02-08-2023 08:58 AM
Is it possible to 'copy' a demand record to create a new one? I see I can do it for CHG Req, but not demand - using personal instance as admin to try this -
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Demand Management

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02-08-2023 09:12 AM
Hi,
Are you able to access the context menu/right-click in gray header area and choose "Insert" or "Insert and Stay" and does that satisfy what you want?
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02-08-2023 09:27 AM
I can do that for a report, but I do not see it in the demand record. Can you send a screen shot? I appreciate your response

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02-08-2023 11:03 AM - edited 02-08-2023 11:03 AM
Hi,
Ah, yea, I see for Demand it's not showing:
You can try and create this functionality yourself, such as like what Anurag mentioned. Refer to another application where you can copy the record and replicate that same UI Action type feature, such as the "Copy Project" functionality:
https://your_url_here.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=28d43768bf22010032a0854b3f073933
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02-09-2023 03:28 AM
To enable 'insert and stay' for a demand record you have to make the property below to true
PS. This will enable insert and stay for all tables derived from Task and not just Demand so be careful before setting this to true.
Alternatively you can create a copy ui action as well.