Demand Record

N8Laskey
Tera Contributor

Is it possible to 'copy' a demand record to create a new one? I see I can do it for CHG Req, but not demand - using personal instance as admin to try this - 

9 REPLIES 9

Allen Andreas
Administrator
Administrator

Hi,

Are you able to access the context menu/right-click in gray header area and choose "Insert" or "Insert and Stay" and does that satisfy what you want?

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N8Laskey
Tera Contributor

I can do that for a report, but I do not see it in the demand record. Can you send a screen shot? I appreciate your response

Hi,

Ah, yea, I see for Demand it's not showing:

AllenAndreas_0-1675882671678.png

 

You can try and create this functionality yourself, such as like what Anurag mentioned. Refer to another application where you can copy the record and replicate that same UI Action type feature, such as the "Copy Project" functionality:

https://your_url_here.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=28d43768bf22010032a0854b3f073933

 

Please mark reply as Helpful/Accept Solution, if applicable. Thanks!


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To enable 'insert and stay' for a demand record you have to make the property below to true

AnuragTripathi_0-1675941854648.png

PS. This will enable insert and stay for all tables derived from Task and not just Demand so be careful before setting this to true.

Alternatively you can create a copy ui action as well.

-Anurag