Demand request are not visbible for non-admin user in my request page in portal

[PrathamAnimus]

As a non admin user im not able to see my submited demand request in my request page , even with user with demand manager role 

[Akash4]

Hi Pratham,

You can try adding filters that can include additional tables (if Demand is not available in My Requests page)

1. Navigate to Service Catalog > Catalog Administration > My Request Filter

2. Provide your table, filter conditions, and use the Applies to field for Desktop/Service portal based on your needs.

3. When you select Service Portal or All in step 2 > Portal page & Primary field to display are available for configuration.

Docs link: My Requests widget and Define filters for My Requests

[PrathamAnimus]

Hi @Akash4  Thanks for replying , i have configured it as you said in my request filter but still non admin users are not able see demand requested but admins can see it from that widget  (all these user have demand_manager role)

[Sumanth16]

Hi @PrathamAnimus ,

Service Portal accounts for ITSM, so that's why Incidents and Requests show up OOB.

For Demands, you can go back through Page Designer and add a "simple list" widget to your page, wherever you'd like, then set parameters for the Demand table records to show up if they are the requested_for or opened_by (is) (dynamic), etc. Up to you.

But OOB, no ITBM doesn't automatically have widgets put on the page. 

If you find it helpful, please mark my answer as correct so that it can useful to others.

Thanks & Regards,
Sumanth Meda