Demands are reverting back from complete state to approved state when user have updated CEO domain

[Ashwini Sawant2]

Hello All,

I have query in which user have updated COE Domain field in 200 demands which were in the completed state and projects were created from demands but only 6 demands were reverted back to approval state. Can you please help me with this. 

What could be the possible reason for this?

Regards,

Ashwini

[raj149]

The behavior you're experiencing could be due to several reasons. Here are some possible causes:

1. Business Rules: There might be a business rule in place that is triggering the change in state when the COE Domain field is updated. Check for any business rules that are associated with the Demand table.

2. Workflow: If there is a workflow associated with the Demand table, it might be causing the state change. Check the workflow conditions and transitions.

3. Scripted Actions: There could be a script or a scripted action that is causing the state change. Check for any scripts that are associated with the Demand table.

4. Data Policy: A data policy might be enforcing certain conditions on the Demand table, causing the state change when those conditions are met.

5. ACLs: Access Control Lists (ACLs) might be enforcing certain conditions on the Demand table, causing the state change when those conditions are met.

6. Inconsistency in Data: The demands that did not revert back to the approval state might have some data inconsistencies. Check the data in these demands for any anomalies.

7. Manual Intervention: There might have been manual intervention in the state of the demands that did not revert back to the approval state.

8. Synchronization Issues: If the projects were created from the demands, there might be synchronization issues between the two, causing the state change.

Remember to thoroughly test and verify each of these possibilities in a sub-production instance before making any changes in the production instance.