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Resolved! Choosing group on Sprint Planning

On my instance there is 7 agile groups and all the groups has sprints and stories on backlog, but I can see only a group on the Agile Board. Some one knows why I can't see the other groups on the list?    

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How can I sort Stories on the Sprint Planning Page?

When using the Sprint Planning page, it appears to be impossible to sort the stories in the sprint.   I assigned Group Rank to all of my stories, but the sprint has too many points in it, so now I want to look at the lowest-ranked stories for possibl...

edwardsmith by Kilo Contributor
  • 2312 Views
  • 8 replies
  • 3 helpfuls

Resolved! What is the purpose of Approval field in Project?

We approve a demand and then kick-off a project. A project does not get approved.  However I see a field called Approval  & Approval set for project.  The value always remain Not yet requested & empty.  What are these fields used for?

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sonu kaushik by Tera Contributor
  • 2896 Views
  • 5 replies
  • 4 helpfuls

Project status Indicator on Project Number field

I am not able to figure out what is the business logic that is driving the color on the Project Number field on the Project form. If you see the below screenshots, the planned end date field is RED as it is in past and also the Overall Project health...

Resolved! PPM Roles and Responsibilities

Required to know the roles are responsibilities for the below areas covered as part of end to end Project Portfolio Management such as, IdeaDemandProjectProgramPortfolioResourceAgileTime Cards and If any, I have missed as from the above. Could someon...

Vivekanandan by Tera Contributor
  • 4048 Views
  • 1 replies
  • 1 helpfuls

Resolved! Where are my bubbles?

I created a Demand Management test environment with what I took to be all the requisite pieces including demands with risks, ROI's, and t-shirt sizes. I have 5 demands, 2 of which are Qualified; but there are no bubbles on my workbench bubble chart w...

martyvotel by Kilo Explorer
  • 2011 Views
  • 3 replies
  • 1 helpfuls

Resolved! How to Overwrite Update button function

I have created customized table. In that I have to Overwrite Update button function. I'm not able to find the Update button in UI action list. Anyone help in how to overwrite function of Update button. 

Nirmala B by Giga Contributor
  • 3345 Views
  • 12 replies
  • 3 helpfuls

Resolved! Calculation/Logic in Resource Availability report?

I am exploring the Resource Management module in my personal instance for providing a solution to my organisation. I am struggling to understand the Resource availability report within Resource management. I have two dummy resource created with the s...

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Resolved! Api to get list of Applications Installed

Are there any API present in servicenow from which I can get the list of application currently installed in servicenow??If Yes can you provide the link and what all roles are required to access the API else if No is there any workaround to get the li...

Resolved! Reporting on surveys - how to obtain an average score

Hello again,  We just implemented Survey's into production and I'm now attempting to build some reports with the data.   I've put together a quick dashboard showing:Customer comments regarding, how IT can improve.Low scores on questionsSurveys reques...

scottatah by Giga Expert
  • 4912 Views
  • 4 replies
  • 0 helpfuls