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Auto closure of open Demand tasks when demand is closed

We have chosen to close demands when a project is created and I found in the DemandUtil Script Include where the closure happens; however, this doesn't close the open demand tasks.  Does anyone have a solution for closing the demand tasks along with ...

Want to set current year value in "Fiscal Year"

Hi All, Set Default Year for Create Demand Budget of a DMND Year.Under Related Links, when we click on "Create Demand Budget".On the Popup set default Year "Current Year" for field Fiscal Year. (Means In 2020 will be 2020 in 2021 will be 2021 etc..) ...

Can you trigger an assessment twice on the same record?

I want to build an assessment that will ask different questions on a demand as the state changes. I have 3 questions to ask when it is in "screening" and then 4 different questions when it goes to qualified.  Will I have to build two triggers? How wi...

TPigeon by Tera Expert
  • 2266 Views
  • 4 replies
  • 1 helpfuls

Allocation Workbench Grouping

Currently the Allocation Workbench is Sorted/Grouped by Task and then Resource Group.  So when you expand a Task you see all of the Requests for the different Groups.   Is there a way to change this Workbench so that it is Sorted/Grouped by Resource ...

Selling ServiceNow applications

We are a ServiceNow shop and we are exploring the possibility of expanding outside the typical ITSM market by offering business applications that target other, specific industries.   I am wondering if anyone else has had experience marketing ServiceN...

rhofing by Tera Contributor
  • 9484 Views
  • 12 replies
  • 5 helpfuls

How to sync ADO Projects to a ServiceNow project

Hello, I would like to find out if there is an easy way to sync ADO projects to a ServiceNow project (PR Number or PRJ Number).This is after all the connections are done. Thank you and regards,Mercy

Mercy2 by Tera Contributor
  • 2620 Views
  • 4 replies
  • 2 helpfuls

Changing OOB phases on Project

Hello  We are wanting to change the OOB project phases to align with customers existing phases Can someone tell me what are the implications of changing these? should they be relabeled or create new ones? Do all related forms get updated ie project w...

Mary by Mega Guru
  • 2167 Views
  • 3 replies
  • 6 helpfuls

How can I access/report the Field Changes data?

Hi team. I am a lowly user with expanding analytics access I am in the Action record and want to be able to export the Field Changes data in the Activities field. I can export the Worknotes content, but can't find how/if I can access the Field Change...

GPenetito by Mega Expert
  • 5003 Views
  • 2 replies
  • 4 helpfuls

Resolved! Limitations of Backlog view in Agile Development app

We use Agile Development application on daily basis and there is one thing I am really frustrated about. Why in Backlog view you can only have stories and no other task types?  For example we want to work with defects and I want to have them in Backl...

Eriks1 by Kilo Contributor
  • 9034 Views
  • 9 replies
  • 4 helpfuls