'Parent Feature' in story record usuage and function
Hi , Can someone help me understand the exact usage of 'parent feature' field in story record . I see its referencing to feature table (epic/defect/story ) .Thanks in advance!!
Forum Posts
Base table vs child table, and table extension models
Hi, Demand (dmn_demand) is extended from Task.Project (pm_project) is extended from planned_task, which is extended from Task. Let's say you need a new field for both demands and projects - but this field would serve no use on anything else (e.g. inc...
Average Daily FTE Hours/Hours Per Person Day and Hourly rate priority
If I set up Average Daily FTE Hours/Hours Per Person Day at group and at an user level, the user being part of the group, which value will have priority? The same question is for the Hourly rate -- if I set it up at role and user level, the user havi...
Operational Resource Plans
Dear SPM Users, Today I would like to hear from you about the process of creating the operational resource plans (RPLNs). In most of the cases, I have seen these RPLNs are created for a certain %capacity in the beginning of the year for the resource ...
Project Workspace Customization
Hi, I am looking at SPM (Strategic Portfolio Management) product's Project Workspace module: https://docs.servicenow.com/bundle/tokyo-it-business-management/page/product/project-management/conc... It basically displays cards for each project: I am f...
Resolved! How to update Resource capacity using background job?
Hi All,We have created multiple schedules (as per holiday calendar) and associated to users in the user form.Now I need to update users capacity as per schedule.Since we have 500+ users, I cannot go to user form and run the UI action ’Update Resource...
Resolved! Timesheets not auto approving, remaining in "Processed" state
Timesheets remain as "Processed" after user submits. We have only 1 default timesheet policy which is assigned to everyone where Non-project time approver = Auto and Project time approver = Auto.*Have looked at other posts regarding the settings for...
Unified backlog roles
Hi, I'm looking to understand the roles required to use triage boards for the unified backlog. I see that it needs the safe_scrum_master role - any reason why it is limited to just this role? I'd like others on a team who are not scrum masters to be ...
How do you manage your project status reports?
Hi Community, I am interested in finding out how would you approach the following use case and if you have/had similar scenarios in practice and how did you managed them? - our project users are finding hard to manage their status reports, as they st...
Story not appearing in agile board when defect/task/incident is converted to Story.
Hello,In the agile board , the backlog tab contains a triage board where all the tasks/incidents/requests count is displayed .When we go ahead to open any task/defect/incident , click on 'Add to Backlog' , the defect/task/incident is added to the bac...
Notifications associated with Enhancements or Stories
Hello all, My team is trying to figure out how best to use stories and enhancements as we implement agile & SPM. We currently put all our requests from users into two main buckets buckets (large = project & small = change request, maintenance or keep...
Use BOTH Test management 1.0 & Test Management 2.0
Hi all! I'm wondering if anyone has any experience using BOTH Test Management applications? My team is in the process of implementing Test Management 2.0 and now they are thinking about using both applications for different purposes. Test Management ...
Resolved! Cant select resource plan on timesheet for project
Hi All, Were encountering an issue on the timesheet portal where we're no longer able to select the resource plan on the timecard for projects or project tasks. The resource plan states are confirmed, and the users are assigned to both the resource p...
How does the relationship between Projects and Sub Projects work? (Issue w/ sub project deletion)
We had an incident where a project was deleted. This somehow triggered the closing of project tasks and stories of a seemingly unrelated project. After some digging, I was able to restore the project in question and I discovered that it was actuall...
Demand support for RFP / RFQ process
HiFor the demand process, I'm looking for best practice/advice/ideas to handle a RFP / RFQ process from multiple suppliers, before Demand is approved?Use case is that demand is created, submitted, screened and then in the qualified stage or after I w...
