Hi, Demand (dmn_demand) is extended from Task.Project (pm_project) is extended from planned_task, which is extended from Task. Let's say you need a new field for both demands and projects - but this field would serve no use on anything else (e.g. inc...
If I set up Average Daily FTE Hours/Hours Per Person Day at group and at an user level, the user being part of the group, which value will have priority? The same question is for the Hourly rate -- if I set it up at role and user level, the user havi...
Dear SPM Users, Today I would like to hear from you about the process of creating the operational resource plans (RPLNs). In most of the cases, I have seen these RPLNs are created for a certain %capacity in the beginning of the year for the resource ...
Hi, I am looking at SPM (Strategic Portfolio Management) product's Project Workspace module: https://docs.servicenow.com/bundle/tokyo-it-business-management/page/product/project-management/conc... It basically displays cards for each project: I am f...
Hi All,We have created multiple schedules (as per holiday calendar) and associated to users in the user form.Now I need to update users capacity as per schedule.Since we have 500+ users, I cannot go to user form and run the UI action ’Update Resource...
Timesheets remain as "Processed" after user submits. We have only 1 default timesheet policy which is assigned to everyone where Non-project time approver = Auto and Project time approver = Auto.*Have looked at other posts regarding the settings for...
Hi, I'm looking to understand the roles required to use triage boards for the unified backlog. I see that it needs the safe_scrum_master role - any reason why it is limited to just this role? I'd like others on a team who are not scrum masters to be ...
Hi Community, I am interested in finding out how would you approach the following use case and if you have/had similar scenarios in practice and how did you managed them? - our project users are finding hard to manage their status reports, as they st...
Hello,In the agile board , the backlog tab contains a triage board where all the tasks/incidents/requests count is displayed .When we go ahead to open any task/defect/incident , click on 'Add to Backlog' , the defect/task/incident is added to the bac...
Hello all, My team is trying to figure out how best to use stories and enhancements as we implement agile & SPM. We currently put all our requests from users into two main buckets buckets (large = project & small = change request, maintenance or keep...
Hi, When I check allocation from resource workbench view showing empty results.
Good afternoon, all! hoping someone can assist in enabling the search and sort functions within Project Workspace. Currently we do not have these options available but I see them in the images within product documentation. We're on the San Diego rel...
Hi all! I'm wondering if anyone has any experience using BOTH Test Management applications? My team is in the process of implementing Test Management 2.0 and now they are thinking about using both applications for different purposes. Test Management ...
Per the Planned Task documentation, percent complete is described as being calculated based on planned effort and actual effort for an individual planned task. And as far as I have found, there is nothing documented for how percent complete rolls up ...
Hi All, Were encountering an issue on the timesheet portal where we're no longer able to select the resource plan on the timecard for projects or project tasks. The resource plan states are confirmed, and the users are assigned to both the resource p...
