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Discovery plugin Activation Failure

Luke45
ServiceNow Employee

I recently requested the "Discovery" plugin to be activated on your personal development instance: dev261336. Unfortunately the plugin was not activated. 

2 REPLIES 2

Kieran Anson
Kilo Patron

Hi,

Sometimes the email sent is a misnomer as the process that monitors the plugin installation times-out before it installs. But the plugin deploys successfully.

Have you checked in your PDI under "plugin installation history" to see if the plugin did install?

TonyMontana
Giga Contributor

Hi all,

 

i tried mutiple times and get only bellow notification:

"You recently requested the "Discovery" plugin to be activated on your personal development instance: devxxxxx. Unfortunately the plugin was not activated. Please report this issue in the Instance Help section of the ServiceNow Developer Community.

Thanks for being an active member of the ServiceNow Developer Program."

 

I also tried directly in the instance via the link:

 

https://devxxxxx.service-now.com/now/app-manager/home/plugin/id/com.snc.itom.discovery.license/detai...

 

But the PDI does not really respond when clicking on "Install". Please help i wanted to try to discover my home devices via the MID server installed on my machine.