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Resolved! Need to add 5 business days to a date field.

Hi Guys,I have a scenario where i need to add 5 business days to a date field. while adding 5 days it has to exclude the Saturday and Sunday.Note: This is a date field. not a date and time.Is there any solution?.. Please help me on this.Thanks in adv...

malaisamy1 by • Kilo Contributor
  • 11213 Views
  • 14 replies
  • 2 helpfuls

Resolved! Scheduled job to trigger exactly 30 days in date field

Hi,So with a little help from the community I am almost in a good position.What I need is for the schedule job to run daily. It needs to search the u_infra_certificates table and query the u_expiry_date.If this date is EXACTLY 30 days from today it w...

Resolved! Auto generate Incident based on Date

Hello,I have create a new table to capture Infra Certificates and one of the fields is Expiry Date.I would an Incident to be created and assigned to a specific group 6 weeks before the Expiry Date is reached.Can some help me and explain what needs to...

Changing planned start and end dates

How do you adjust or open up the planned start and end dates of a project or a task if either a date is entered in error? For example, if the planned start/end date is mistakenly set for today 6/16/2017; after the date passes I cannot adjust, these d...

cking719 by • Kilo Explorer
  • 7369 Views
  • 4 replies
  • 0 helpfuls

Demand Management to Enhancement Request

Hi,I'm new to ServiceNow and my question relates to Demand Management and its integration with the other modules.Can the Demand Management module generate Enhancement Requests under SDLC for approved requests?We have a lot of small/minor requests tha...

mikewalsh by • Kilo Explorer
  • 5585 Views
  • 3 replies
  • 3 helpfuls

Resolved! Project Task - Show Related Project Fields

On Project Task the field "Project" is a not a usual reference field, but a Composite Field. On Composite Field, Dot-Walking does not seem to be available in the list filter optionsAs an Analyst, I can't report on Project Tasks by fields that are def...

Niclas by • Tera Guru
  • 5481 Views
  • 5 replies
  • 2 helpfuls

Resolved! get reference value of a glideAggregate

Hi, I'm trying to get the value of a reference field from the following query but also using getValue() and getDisplayValue() i receive an undefined or null value; how can I get it out?Here the script:"var req_all_sum = new GlideAggregate('requested_...

How do I reset the fiscal calendar?

We loaded the Financial Mgt plugin with sample data in a dev instance.     The problem is that our fiscal year begins July 1 but the current fiscal calendar starts January 1.     How do we clear out the fiscal calendar and start fresh?    

Has anyone ever worked on any consolidation of ServiceNow instances where two companies are merging (or acquiring one another) and their processes and ServiceNow instances are very different? Any thoughts if this is even technically feasible?

Has anyone ever worked on any consolidation of ServiceNow instances where two companies are merging (or acquiring one another) and their processes and ServiceNow instances are very different?   Any thoughts if this is even technically feasible?Thanks...

marcelorsc by • Kilo Expert
  • 6287 Views
  • 12 replies
  • 1 helpfuls

Resolved! How to recover/restore/reinstall Project dashboards

Somehow it appears we deleted our PMO, Project, Program, and Portfolio dashboards. They are not available in the homepage selector any longer and clicking on the modules for each results in a blank white screen. Any ideas on how to recover these or r...

trmiller by • Kilo Expert
  • 4767 Views
  • 5 replies
  • 0 helpfuls

The "ITSA Unlimited - Fulfiller User"

Upgraded our production instance to Helsinki and then received this message in my inbox.Wanted to now if anyone could help. Is this something out of box from service now with the Helsinki upgrade?I know I havent purchased any additinal fulfiller lice...

sLuintel by • Giga Expert
  • 6603 Views
  • 5 replies
  • 2 helpfuls