EAP does not migrate my stories, features or epics

Lbec
Tera Expert

‎11-14-2024 05:29 AM

Hi there!
I have a question that I don't know where to look for anymore,
I'm trying to migrate my art to EAP,
I made the table and field map and created the migration request
The problem is that it migrates my pi, the teams, but the epics, features and stories... NONE.
I don't know why,
I tried with the portfolio configuration and the essential configuration and it doesn't bring any, from any team.
Does anyone know what could be happening?

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Scott Townsend1
ServiceNow Employee
ServiceNow Employee

‎11-14-2024 07:54 AM

Hi,

I'm the product manager for this area, and there are several things that may be happening.  First, I'm assuming that you're migrating data from SAFe to EAP.  A part of the migration allows you to select the earliest dates for work to migrate (I'm guessing that's ok but it could result in no work being moved).  Another possibility is that the work migrated but it's not showing up because the teams are not showing up in EAP.  There is an Agile Team Mapping step in the Guided Migration - which may need to be completed (you can also look at the list view within SPW to see if the work was migrated).  Lastly, happy to jump on a call to see if there's a step missing (although always possible that we hit an issue and need to submit a case). 

 

Thanks,

Scott (william.townsend@servicenow.com)