- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-10-2020 02:15 AM
If no resource plan is in place when I book time against that project, what is my hourly rate derived from?
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-13-2020 06:41 AM
Hello,
The default rate if there is not a labor rate card is set by a system property. (sys_properties.list)
OOTB it is set to 50 but you can set it to whatever you like.
To get there you need to type sys_properties.lisr in the navigation search bar. In the list view search for - com.snc.time_card.default_rate. In the value section, set the rate.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-10-2020 10:32 PM
Hi Justing,
If no Resource plan is place then the hourly rate is derived from the corresponding resource plan cost is derived from labor rate card.
Reference link will help you :
Mark helpful and correct if it helps.
Thanks,
CB
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-12-2020 11:12 PM
Thanks for the response!
What happens if no labour rate card is defined?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-13-2020 03:56 AM
Hi
If no labour rate is defined, ServiceNow uses the default labour rate of $50/hour to calculate the cost, click on the link below for further information:
If you need further PPM or ITFM help click on:

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-13-2020 06:41 AM
Hello,
The default rate if there is not a labor rate card is set by a system property. (sys_properties.list)
OOTB it is set to 50 but you can set it to whatever you like.
To get there you need to type sys_properties.lisr in the navigation search bar. In the list view search for - com.snc.time_card.default_rate. In the value section, set the rate.