Start ASAP vs Specific Date on Project Import

[Uncle Rob]

From Docs article on project import....

"Time constraints: The Project Management application Start ASAP and Start on specific date constraints. The application sets the time constraint for imported tasks to Start on specific date if their Microsoft Project time constraint is Must Start On. All other imported Microsoft Project time constraints are set to Start ASAP."

Is this legacy, or still reliable?  I'm importing MPPs from MSProject and all the "As Soon As Possible" entries are coming into SN as "Start on Specific Date".  I *should* expect these to be Start ASAP, right?

[Uncle Rob]

Start ASAP time constraints are compatible with both Auto and Manual calculated projects too, right?

[howell]

Hi Robert,

I encountered this as well and raised a ticket.

The action was to update the documentation.

https://docs.servicenow.com/bundle/kingston-it-business-management/page/product/project-management/concept/c_ProjectImportAndExport.html

Time constraints: The Project Management application sets the time constraint for all imported tasks to Start on specific date irrespective of their time constraint in Microsoft Project.

Off topic - In case you are exporting the tasks back to MS Project, multiple resources will not work.  % completion will only consider the main assignee's work.

Regards,

Howell

[Dhiren Aghera]

We have encountered similar problem as well while importing .mpp plan into ServiceNow and will look forward to hearing from ServiceNow on the updates.

Does the London upgrade resolve this issue?

[Uncle Rob]

No, doesn't look like London changed anything with respect to imports.

One thing you'll want to watch out for.  SN and MS Project have different views on what "Start ASAP" means.  In MSProject the tasks can "float" without any relationship to another task, and "start" as soon as time is entered against it.  In SN, the same (imported) task will start *IMMEDIATELY*, because it has no predecessor.