Resolved! Resource Assignments: Group and Role
Are the user's Primary Resource Group and Primary Resource Role one and the same as the Resource Assignments Group and Role? Thanks,Jim
Forum Posts
How Enhancement, Change and Release connected in end-to-end "idea to value" diagram
Hi Community,I have some questions in the attached diagram. From my understanding, Enhancement one type of change/improvement to existing service/product in the instance. However, if so, why Change is the next step of Enhancement? In addition, change...
Resolved! Configuring security for a project in project workspace
Hi All,I am trying to understand the functionality of configuring security for a project in project workspace as part of Yokohama release, I have enabled the necessary plugins and did the configuration in project record. When I impersonated with the ...
CIO Roadmap error
I have a timeline visualization that only works in 2D; when I try to view it in 3D I receive an error message: 'No panels available - To view the Timeline Visualization, verify the configuration settings'. I doubt anything was changed from the OOB se...
Add a customer field in global search on case form
I have a field on case (sn_customerservice_case) now I want to give users ability to perform global search on that field , please provide me the steps how to do this.
how to make project budget dialog box visible to project managers - SPM module
Hi Community Members, Can you pls help with the subjected issue. I have a requirement where client want to showcase the project budget related link to it_project_manager. I made changes to UI action and add the role to condition. IT Managers are now ...
Item details sidebar tab is not visible on project workspace
Hi Everyone,The item details tab is not visible in my client's instance project workspace, it is there on my PDI:What could be a possible cause for that?Thanks,Kartikey
SPM - Program level status reporting - pulling in Risks and Issues at Program level
Is there a way to pull Risks and Issues into the Program level status report? Is there a setting that needs to be activated?
Payback period in SPM
Hi there! An specific client is requesting the incorporation of payback period in demands and projects. It involves building robust script and a lot of customizations so...I'm trying to find any simple solution. Do you know about ootb solutions or an...
Resolved! Rate
Can members of same group have different hourly rate based on employee location and grade? @Luis Ataide @Namita Mishra
How to link a test to a related defect in Test Management 2.0 (Yokohama)
Hello,Is it possible to associate a defect to a specific test (or to a failed execution of a test) using Test Management 2.0 – Yokohama release?Is there a built-in field or relationship for this?Can we track defects raised from failed tests in a stru...
Resolved! RIDAC: Example from practice
Hi community, we are still considering how to use RIDAC in ITBM because today we only use actions and project change requests. Can somebody give an example from practice how to use the ridac workflow as described in snow documentation? Thanks in adv...
Resolved! Resource management - difference between role and skill
What is the difference between role and skill in resource management? Looking at the demo data, they seem interchangeable.
List all scrum tasks of a project in Agile dev
Hi,I need to list all scrum tasks of a project in the same type of view as we can have to list stories or epics.It appears there is no way by default.Is there a plugin, or a script to add somewhere to make this possible?My need is to be able to dupli...
Assign individual Rates (rate model)
How can set rates be assigned to contractors without considering their Group or Role? Each contractor has their own unique rate. I require a rate model that can accommodate role-based assignment for staff and individual rates for contractors. Our pro...