Hello community, Virtual agent on portal, will open VA by clicking on X button (Open chat window), when hover over on X button to close message can see Minimise chat window coming in 3 lines (in XANADU upgrade instance). When compared with Prod(Non u...
Hello - Couple of Questions: Collaborative Work Managment Regaring the 'My Work' section. Is there a way to incorporate that with the work in Self-Service 'My Work' section, so we can include catalog tasks/incidents outside of SPM? Are we able to pu...
I was asked to grant someone access to the SPM ERD (which I believe stands for Entity Relationship Diagram), but I cannot find a role that specifically relates to that access. Does anyone have any pointers to share? Is it part of a bigger role?
I have been asked to create a Record Producer so that managers can create Project Tasks directly from the Service Catalog. They just need to fill Project, Short Description, Assigned to, Planned Start Date, Planned End Date and Planned Effort fields ...
Hi all,I've been working on getting a client ported over to the Next Experience, specifically project-based financial management. Everything seems to be fairly straightforward, save for trying to nail down how financial forecasting snapshots are supp...
Hello community,new project workspace not showing "new" and "manage" in related lists. we have a requirements as a related list on the project, when i open the project in classic view new button is visible on the related list, however, when we open t...
Hello, Can anybody help me with detail workflow for Capacity management , and the implementation guide for capacity management. I see whenever I am searching for capacity management , it shows me capacity management for resource allocation in terms o...
Hello, Can anybody help me with detail workflow for Capacity management , and the implementation guide for capacity management. I see whenever I am searching for capacity management , it shows me capacity management for resource allocation in terms o...
According to ServiceNow documentation, the score is calculated this way: ((10 - Risk) + Size + Value) / 3. However, going to a fresh developer instance, it seems to totally ignore the Size. Please check the below 2 screenshots. In both screenshots, I...
Hi Everyone, I am trying to setup Teamspace 2 in SPW. I extended the sn_align_core_project, demand and program tables to create for Teamspace 2 tables. When trying to create the table map under the Alignment integration, I could not find the newly cr...
Hello ,I have gone through the below link.https://www.servicenow.com/community/platform-analytics-forum/how-to-create-a-date-range-interactive.... I used the same code in all the environments but only the thing is it's not working in my client envir...
We are planning to implement PPM and resource management. I am trying to understand what the best way is to manage the resource groups within the platform.We have well defined group structure and all ITIL users are in those groups (sys_user_group) an...
Hello Community, I hope everyone is doing well.In project workspace, planning page, you can select a row, then click on the three dots and a menu appears.Do you know where these UI actions are setup? I have checked UI actions and code in UI builder b...
Hello! I am looking for some advice with locking critical fields in the Business Case tab (like Strategic Priority, Primary Goals, In Scope/Out of Scope, etc.) to prevent unauthorized edits and reduce scope creep. Ideally, after a project has been su...
I'm trying to filter in Advanced Dashboards, but I'm not having any success. When adding the filter by Filter source and Data to Filter, it's not setting the selected value. I've already tried changing the filter to TABLE, but I wasn't successful...
