How can i create organizational structure in servicenow?
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‎09-18-2014 11:39 PM
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‎09-22-2014 04:59 AM
Thanks for your reply , I added the manager field and represented the required structure. But how to call particular field for approval, can u give some example links ?
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‎09-22-2014 05:09 AM
There is an Approval action in workflow. Use the approval - user block and make the user's manager the approver.
Also, here is all about approvals: http://wiki.servicenow.com/index.php?title=Approvals