How do you complete a resource assignment? Earlier in Resource Plans, if there was a piece of task completed before the planned end date, the project managers had an option to mark the resource plan as complete. I am not able to see any such option i...
How do you deal with group membership changes in relation to resource assignments?My org is leverages resource management heavily. We've got dozens of active demands & projects, hundreds of groups and dozens of resource plans. We're preparing to ad...
Our team is new to ServiceNow and we could use some guidance on the use of subprojects. We need to capture programs, projects, and subprojects our team supports (another team in our organization manages the portfolio). Currently we are capturing su...
Hello, I have a question regarding which Lens or customized Lens fits better for this scenario below:A Company has multiple Portfolios, some of them are used SAFe framework based on value streams, products, features, epics,... and others use Waterfal...
We have several projects that have rolled over from the past fiscal year to the new one. I need to increase the hours and extend the end date on these resource assignments. I have no issue extending the date, but it will not allow me to add hours to ...
When we have resource assignments that won't allow the full requested hours, the functional manager can go into the resource workbench, view by week, then they can manually update the hours until it gets to the proper amount. The weekly view no longe...
When creating a Resource Assignment where Assignment type is Group, whether a Task or Operational RA, the RA remains assigned to the Users in the Group at the point of the creation of the RA. When people are added to a Group, they do not get added to...
Hi everyone,I recently joined my organization as a ServiceNow Platform Admin. We currently have ITSM, and most ServiceNow platform requirements, enhancements, technical work, and development work are being tracked through Incidents or Catalog Request...
Hi, I am trying to display key milestones in a status report in a table format. There is a weird interaction happening where for every key milestone, it creates a new row in the table. I want it to just list them one after another in one row. Screens...
Hello All, I have a list-type data visualization built on the Requested Items [sc_req_item] table. Each RITM has a catalog variable called Requested User (requested_user) that references the User [sys_user] table. I want a dashboard filter — a "Selec...
Hi all! Has anyone put OCM (organizational change management) in SPM? If yes, what functionality did you use? Did you customize fields?
I am trying to get the fields "Converted from" and "Associated to" for RIDAC items onto a status report, is this possible? I have been unsuccessful in finding the fields in the status report.
Hi,I'm curious if anyone is using both of above scenarios in their setup of new Agile products and can share some "gotchas" or things to consider.We have a requirement where most people will only use CWM, and only selected few teams would be using EA...
Hi,Is it possible to calculate and show the ETC and the EAC values to subproject based on expense lines and cost plan defined in subproject, using related links ‘Calculate completion Estimate’ ?I only see the roll-up to the parent, but I can't see th...
I'm not able to find out where I can filter out sub projects from a list. I know you can filter our parent projects in a list using the related list conditions and selecting Project -> Parent and having it equal 0 records. Not able to figure out how ...
