Collaborative Work Management As we are transitioning from Agile Development 2.0 to Collaborative Work Management, I am trying to understand how we can work with the new solution on a daily basis.Unfortunately, one significant functionality appears t...
Dear allI'm CIO and and a 40 people in my group. the people has ITSM and/or SPM module.Actual i used the Porfolio Planning WorkSpace and Service Operation Workspace to following the activities.Montly i have the meeting with different groups , for exa...
We are new to SPM/SPW and I'm struggling to understand Goal Framework for SPM and how it works. I've found some good posts and videos that help, but I don't understand why Goals can only be associated with one assigned entity - which appears to be t...
As far as I can see, if an operational plan gets created for a user after that user has been given an allocation to do work (eg on a project task), the operational plan does not seem to have the ability to remove or reset existing allocations, force ...
We just installed the new Project Workspace, and it's really good! I discovered a new Docs section, which allows folks to put project meeting agendas, project charters, and basically anything related to your project directly in your project. It looks...
I have a project I managed in Project Workspace, including creating a lot of Docs. I am now exploring SPW for wider use and opened that project as an example. When I clicked on the Docs tab in SPW, there were no documents listed, almost as if it's a ...
With Project Workspace, CWM, EAP, and SPM what is now ServiceNow's recommended best practice as of Zurich and forward of setting up projects, project tasks, and stories tied to a project so percentage completion of a project is auto calculated and po...
cost plan and actual are values are not same after migration of resource plan
In Strategic Planning Workspace I see there is a tab for Resource Assignments in an Epic, but not a Feature. Is there a way to add this tab to allow resource assignments at the Feature level?
Hello Community,We are experiencing an unexpected behavior related to UI Actions defined on the sys_ui_action table.We have created a button that is intended to be visible only on the standard form view of a Project record. The button behaves correct...
I have a requirement to show more than the top 5 milestones/RIDAC on a PPT Status Report template. What needs to be changed in the template to make this happen? Our developers can amend the content of a template but are struggling to work out how to ...
I am using the new Resource Assignment functionality in Project Workspace. On existing (and new projects) I am currently unable to assign any resources at the top level of the project. The field is unavailable to edit (even if I double click), and if...
Hi all, Resources can be assigned at Program and Portfolio level?Or only at project and demand level? Many thanks
How can I determine the actual usage of the Strategic Portfolio Management Professional subscription purchased in ServiceNow? Which tables should I reference for this data, and what approach should I take to optimize license allocation and reduce ove...
Hi Friends, We are a small team evaluating whether we truly need to migrate Resource Plans to Resource Assignments before the September 2026 deprecation deadline. Before investing significant effort we want to make an informed decision. Would love t...
