Gantt phase
Hi all, Is it possible to create phases in the gantt chart itself to better organize the tasks? Many thanks
Forum Posts
Primary and Secondary Resource Group Membership Question
We have a couple of instances where we have a manager of a primary resource group but also have a second level manager of a subset of the primary resource group members. What is the recommendation and/or experience with this situation -- completely...
Resolved! View Rules are not working for Demand in SPW
I've created a new view and a view rule for it where I scripted the condition that users without admin and it_portfolio_manager see this specific view. But it doesn't seem to work in the SPW
Enhancement-type Work and Capacity Planning
I’m curious how other organizations are handling Enhancement-type work in ServiceNow. We currently use Demand Management and convert items to Enhancements based on internal criteria. Management is wanting to include Enhancements in Capacity Planning ...
AI Automation - Automating demand creation and JIRA using copilot in VSCODE
Respected Team I have a new requirement that I would like to assess for technical feasibility. The objective is to leverage Copilot through natural language prompts to automatically create a Demand Request in ServiceNow SPM. Once the demand is creat...
SLA's for Demand Management in SNow
Hi team , We are planning to implement SLA for Demand Management.As we understand , the SPM doesn't provide SLA engine OOTB , understanding Demand being derived from Task we can still configure SLA , but is it the right or best practice to design SL...
Resolved! Looking for SPM BRD template & Requirement gathering Template
Dear Community I am going to start working on SPM implementation project as Business Analyst. I am looking for ServiceNow SPM BRD template & requirement gathering template. Can someone help me where can i find the BRD template & Requirement gathering...
Calendar events are being created on confirmation of resource plans
Hi Everyone, I had a question regarding Resource Management behavior in ServiceNow SPM. When I confirm a Resource Plan, it creates a soft allocation as expected, but it is also generating calendar events/schedule entries for the resource. My understa...
Resolved! missed activity email in agent chat not sending
So I have enabled this configuration and set the setting to 1 min. In Browser A, I logged i as Agent and set myself available in SOW. In Browser B, I logged in as end-user and connected to live agent. Then i went offline in Browser B. In Browser A, I...
Project Worskpace Export Risks in Excel
Hi All,in the classic view, it is possible to export the risk tab rows into an excel file.I can't find the same functionality in the project Workspace. Does anybody know how to do that?Thanks!
How to Create and Send Invoices for T&M and Fixed Price Projects (Milestone-based) in SPM?
I am looking for guidance on how to manage invoice creation and dispatch for projects managed in ServiceNow Strategic Portfolio Management (SPM), specifically covering the following scenarios:Requirement Overview:We have projects that run under:Time ...
SPM
Hi Community, I just want to know, what is working behind the idea to demand conversion. How the fields get copied from Idea to Demand. Please advice @Namita Mishra @Ankur Bawiskar Thanks,Reena
Alignment Planning Workspace view in SPM demand management
I want to know the functionality of APW related views in demand management. The views are:APW Default, APW new, APW preview, Business case view, Demand Core, Planning core, Create CIM, Has CIM. Are those view OOB or Custom?
how to roll up budget to program and portfolio
how to roll up budget to program and portfolio
Resolved! Agile Development Plugin
I am designing an application in ServiceNow PDI. And for that, I want to user Agile Development to track application status. Can I download it in my PDI? Does it require any subscription or license?