How can remove item of choice list (from the list table, not form)

minhthe
Giga Contributor

Hello all,

Anyone know the solution(suggestion) for me about :

        Remove(disable) item "closed" of choice list "state" from the list table by specific role user.

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I find some article relative the choice list, but it use for the form table.

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi,



There is no option to remove choice value from the list view. However as alternative you can restrict the update on list edit operation(ACL) and restrict the access.


http://wiki.servicenow.com/index.php?title=Using_Access_Control_Rules


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7 REPLIES 7

yogesh15dd
Tera Guru

hi tran, could you explain how did you do this, like i have   a requirement to hide the 'Closed' state when the user is not admin.


Hi Yogesh Dafedar, I don't know you work with form table or list table. This is my suggestions


+with form table : use client script


                    i think this link can help : Removing or Disabling Choice List Options - ServiceNow Guru


+with list table : I use businessRule


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Thank you! 🙂 this should be SUPER PROMOTED as the only answer I found to this common question. Kudos!!