How to add members to a an Agile Project Group

Ant1 · ‎08-18-2017

I've been trying to figure out what roles are required (other than admin) that will allow a user access to edit the group member list under Agile - Project - Groups. According to the documentation below, scrum_master and scrum_admin are the only roles required, but it doesn't seem to be working for me:

https://docs.servicenow.com/bundle/jakarta-it-business-management/page/product/agile-development/tas...

I've replicated role membership for a test user in my Developer instance to make sure there isn't an issue with my own instance and it also doesn't work for a test user granted both of those roles via group membership. I currently have users with the scrum_master and scrum_admin role that can create the groups, but cannot modify the members for their newly created groups.

Thanks for any advice!

Anthony

robpickering · ‎08-18-2017

The Project > Agile > Groups module is restricted to people with the roles:

scrum_user
scrum_admin

However, because a Scrum Agile Group is just another form of Group, you'll have to also have 'user_admin' in order to create new ones.

Hope this helps.

-Rob

View solution in original post

robpickering · ‎08-21-2017

Not if you want them to be able to create New Groups. Agile Groups are just a Group Type.

You *could* create a Service Catalog item that allows a specific group (based on a role of your choice) to create a new Agile group. That would be a way around this, but it would be outside of the normal administrative interfaces. Otherwise, you'll have to grant the role and hope folks don't mess up your Groups.

-Rob