How to assign/unassign/reassign resources in the Resource Management workspace?

[RidamS]

Hi

I was going through the new features of the Resource Management Workspace in the Next Experience and saw that it has a feature to reassign/unassign tasks. But I am not able to see this feature in my PDI. Do I have to follow some steps to enable this?

PS: All SPM related plugins are up to date.

Docs Link about this feature: https://docs.servicenow.com/bundle/washingtondc-it-business-management/page/product/resource-managem...

[Namita Mishra]

Hi @RidamS ,

Can you please share the UI to clarify how it is looking in your instance? This will help in better understanding the situation.

Thank You!

Namita Mishra

[RidamS]

Hi @Namita Mishra 

PFA screenshot of the resource management workspace from my PDI, this appears to be different that I see in the docs.

PDI Screenshot

Please let me know if any property/plugin need to be enabled for this.

Thanks

Ridam

[Namita Mishra · Accepted solution]

Hi @RidamS ,

Please check the resource management workspace version on your PDI.

I believe the above functionality was provided as part of version 3.0.0.

If you are on the lower version, you can update the plugin version to get this functionality.

You  can get the compatibity and other feature information of this version from ServiceNow store.

Please mark this as correct response, if this answers the query.

Thank You!

Namita Mishra

[RidamS]

Thanks @Namita Mishra , this works.