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Resolved! Demand, Project, Resource Plan database view

Hello,I would like to create a report showing monthly FTE per Demand/Project and try to make a database view combining Demand, Project, Resource Plan, Resource allocation table.However when I try it, no record is shown.Would anyone help me with this ...

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Mai Hirokawa by Giga Contributor
  • 1504 Views
  • 5 replies
  • 1 helpfuls

Resolved! Management of resource holidays

Hi there,I would like a suggestion for the tool to be used for the management of resource holidays.I have tried to use "My calendar" but since I have to enter 24 out of office hours so that the resource is not available on that day, the resource repo...

Martina9 by Kilo Expert
  • 1892 Views
  • 5 replies
  • 1 helpfuls

Add Views to Dashboard.

In the investment portal I can create Views from Portfolio. How can I add the views to dashboards. I am able to add Investment portal as  Dashboard tab to a Dashboard using investment portal linkType url  steps : added New Tab to existing Dashboard s...

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Green2 by Mega Contributor
  • 873 Views
  • 2 replies
  • 0 helpfuls

Deleted Application file

I have a requirement to create 3 fields on the demand form as follows  1. desired start date mandatory (True/False) 2. desired End date mandatory (True/False) 3. Mandatory reason (String) Whenever i create field on the demand form it is getting creat...

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prasad8 by Giga Expert
  • 982 Views
  • 2 replies
  • 0 helpfuls

Resolved! Asteriks for mandatory field not visible on form

Hello all Have an interesting issue in the Agile Development module. The field "Acceptance criteria" is mandatory, but the asteriks is not displayed in the form. For the Short description this is displayed correctly. If you leave the field empty and...

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Resolved! Can there be more than 1 dashboard owner?

I need to change the owner of a dashboard in PPM which I believe only the dashboard owner or dashboard admin/admin role can do. Does anyone know if more than one individual can become the owner of a dashboard? Thanks in advance.

Ali R by Kilo Contributor
  • 2020 Views
  • 3 replies
  • 9 helpfuls

Resolved! Difference between Planned Cost and Confirmed/Allocated Cost

Hi everyone. I have a simple doubt but I can not discover what am I doing wrong. I am charging a Resource Plan for a Demand without Rate Model so I want to have the rate of the Role. I am charging a Resource for a Role - DBA Role - that has a Rate $ ...

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Test Management 2.0 and Agile Releases

I have two questions. 1. Does Test Management 2.0 require any extra licensing or subscriptions to use? 2. What is the difference between releases under Agile 2.0 and releases under the core platform? (see screenshot for context)

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John SNOW by Kilo Contributor
  • 1453 Views
  • 1 replies
  • 1 helpfuls

Resolved! Demand Process flow

Hi, Could you explain me how Servicenow do to swich between "Complete" and "Deffered" in the process flow ?    Regards   

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Yanick1 by Mega Contributor
  • 2376 Views
  • 10 replies
  • 2 helpfuls

Create aging report of Demand by State

Hi there, I was asked to create aging report of Demand by State. What is aging report actually. I couldn't see any module like that in the instance. Please help me in creating and let me know if this can be done with OOB.

Harish74 by Tera Expert
  • 633 Views
  • 2 replies
  • 0 helpfuls

Project Budget - Approved Budget with a multi year project

Once a project has an approved budget, we only need to track the actuals against the overall budget.  I want to know how other people are handling this from a tool perspective.  Is it necessary to update it every fiscal year?  Let's say we started wi...

Annie Kwan by Tera Contributor
  • 818 Views
  • 2 replies
  • 2 helpfuls