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10-24-2019 01:03 PM
I need to configure the new idea portal that is public. I want to change the fields, labels and CSS on it. How can I do that? It doesn't seem possible.
New York Idea Portal Documentation
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10-24-2019 09:36 PM
Hi,
You can configure/customize the New Idea Portal. Everything is built on Service Portal. If you really want to customize, You can configure by identifying
Idea related Widgets, Pages, Providers in Service Portal.
Example : Service Portal - Pages - 'create_edit_idea' (Which shows its related widgets and providers)
Note: If you customize any of the OOB pages,widgets or providers, It will have a upgrade impact.
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10-24-2019 09:36 PM
Hi,
You can configure/customize the New Idea Portal. Everything is built on Service Portal. If you really want to customize, You can configure by identifying
Idea related Widgets, Pages, Providers in Service Portal.
Example : Service Portal - Pages - 'create_edit_idea' (Which shows its related widgets and providers)
Note: If you customize any of the OOB pages,widgets or providers, It will have a upgrade impact.

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10-25-2019 12:53 PM
So I found all the areas you were mentioning (thank you!) however what I am really trying to do is just change the 'description' to 'business justification' (picture 1) and I would like to more edit the form.. not really trying to customize it. Any idea on how to do that? I don't see that in the code any where or in any of the pages/widgets
Picture 1
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10-25-2019 11:34 PM
If you open the 'IM Create/Edit Idea' Widget, there you will find a server script. Below is the code, we fetch labels from this object.
data.messages.formLabels = {
'title': gs.getMessage('Title'),
'category': gs.getMessage('Category'),
'description': gs.getMessage('Description')
};
Change the 'description' value from gs.getMessage('Description') to gs.getMessage('Business Justification').
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05-22-2025 11:11 AM
If someone wanted to add other custom fields that were copies or similar to the description field. How would someone go about that? Could you please provide what files needs to be changed/edited in order to achieve that?