How to convert duration field to "hours"?

ivychan
Tera Contributor

I have a business rule which has criteria to check on the Project planned effort (which is a duration field) in terms of hours. Need advice on the business rule's syntax to convert a duration field to hours. Thanks!

3 REPLIES 3

Naveen4
Kilo Guru

If you give a glide_duration field a field attribute of "max_unit=hours", the days input will be removed from both form and list. You'll still see minutes/seconds inputs, however, so if that's a problem then Mark's suggestion is the way to go.

http://wiki.servicenow.com/index.php?title=Setting_the_Duration_Field_Value#Set_the_Maximum_Unit_of_Measurement

ivychan
Tera Contributor

Thank you Naveen. Your reference link helps! Appreciate your prompt response!