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How to export RIDAC for a project?

kristinekro
Tera Contributor

I'm trying to export the full RIDAC log for a project. Several community responses and support resources mention right-clicking on any of the column headers to access the export option, but I don’t see that functionality in my instance. Some replies also reference a video tutorial, but the link appears to be broken or unavailable. Has anyone successfully exported the full RIDAC log recently? Any updated guidance would be appreciated.

4 REPLIES 4

Paul Kunze
Tera Guru

Hi, let me show you two screenshots.

When you are on a Project record, you will see the Related Link "View RIDAC" at the bottom of the form.

PaulKunze_1-1762435768786.png

 

After clicking on this link, you will be redirected to the RIDAC Entries table. On this list view you can do a right-click and select "Export".

PaulKunze_0-1762435595240.png

 

We are using the New Project Workspace.

It's not possible there, you need to navigate to the backend form view.

Thanks for your help! I had a feeling that would be the case. Losing functionality in the new workspace definitely impacts the user experience and may impact adoption.