How to modify Burnup and Burndown chart display data

[TerryC03]

Hello,

The research I've done on the community forums tell me that the burnup and burndown charts associated with the Agile 2.0 Dashboard are coded widgets. Where may I find the code that allows me to modify the data? For example, I want to display two States as one (e.g WIP and Ready).

[Revanth Karra]

Dear TerryC03,

@TerryC03 , hope you're doing great!

Code is not publicly available. This is because the CODE IS PROPRIETARY TO SERVICENOW !!!

One way is to use the Customize Burnup Data and Customize Burndown Data actions. These actions allow you to specify the fields and filters that are used to generate the burnup and burndown charts.

You could use the Customize Burnup Data action to specify the following filter:

State IN ("In Progress", "Ready")

This would cause the burnup chart to display the total number of tasks that are in progress or ready, regardless of their specific state.

Another way is to use custom script, For this you must better contact ServiceNow support for assistance.

TIPS:

1. Be careful when modifying the data displayed in the burnup and burndown charts. If you make changes that are not supported by ServiceNow, it could cause the charts to display inaccurate data.
2. Test your changes thoroughly before deploying them to production. Make sure that the charts are working properly and that the data is being displayed accurately.
3. Document your changes so that you can easily revert to the original configuration if needed.

Kindly, please mark my solution as Helpful/Correct, if applicable. If I could help you with your Query then, please hit the Thumb Icon and mark as Correct!!!

Thanks & Regards, 

Revanth. K

Product Test Automation Engineer

[TerryC03]

May you display an image where the filter is located?