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I have a requirement to add the comment in the flow designer

Trupti Krishnam
Tera Contributor

I have a requirement to add the comment in the flow designer. I 've a flow it triggers When a project is moved to Planning state and an approval gets requested, I want a Comment to be  added as "Approve the project for the next process"

TruptiKrishnam_0-1759827668133.png

can some one give me an example to how to add the comments in the flow designer

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Trupti Krishnam 

I don't think you can add that using "Ask for Approval" flow action. I couldn't find any logic to add.

You can use Before insert business rule on sysapproval_approver and see approval is getting inserted for which table and set the comments

AnkurBawiskar_1-1759829798952.png

 

AnkurBawiskar_0-1759829778435.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

7 REPLIES 7

GlideFather
Tera Patron

Hi @Trupti Krishnam,

 

you can add it to the action in the particular Flow that is handling the Approval state change.

It can be a hardcoded or using the data pills as well.

 

Or what's your question? Please share where did oyu get stuck

 

 

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


@GlideFather I want to add comments for the generated approval 

Ankur Bawiskar
Tera Patron
Tera Patron

@Trupti Krishnam 

I don't think you can add that using "Ask for Approval" flow action. I couldn't find any logic to add.

You can use Before insert business rule on sysapproval_approver and see approval is getting inserted for which table and set the comments

AnkurBawiskar_1-1759829798952.png

 

AnkurBawiskar_0-1759829778435.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I want to add the comments