Idea Portal Submission Error - Invalid Parameters

[litchick10]

In the Idea Portal, I submitted an idea as myself (admin role/demand manager role)and I also impersonated a user with just the Demand_manager role without issue.

I impersonated a user without the demand_manager role but who has other ServiceNow roles and a user who has no roles. In both cases when submitting an idea in the Idea Portal I get the error below. 

How do you allow any user to submit an Idea?

• We do not have the plugin that allow us to user the snc_internal role.
• All form configuration is the default configuration

[litchick10]

You may have found our problem...We didn't have snc_internal but we did have create/view set to demand_manager prior to the upgrade.  We are trying to remove the ACL for demand_manager to see if it works.

[Miguel Donayre]

Awesome let me know what happens!!! 

[litchick10 · Accepted solution]

It turned out we needed to change the ACLs on the demand table to have a role group that is empty. If you leave the acl blank it defaults to the Idea_core table permissions which should be set for Idea_manager and higher

[Prasad Rao Kall]

Can you share the steps what you did?

[litchick10]

My admin created the roles so I don't know exact steps but I can tell you the roles.

We added the following access control with the role u_idea_all_umpqua_user