Idea records are not visible on Idea portal

asrsharma07
Tera Contributor

‎11-22-2023 02:01 AM

Hi Developers,

In the Idea portal, idea records are not visible. when I create a record, it's visible in the table but not on the portal. Can someone please help me to display idea records on the portal?.

Please find the below screenshot for reference.

asrsharma07_0-1700647236542.png

 

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2 REPLIES 2

Pratik Malviya
Tera Guru

‎11-22-2023 03:28 AM

Hi,

 

I think there might be an issue with the data in the 'im_m2m_idea_category' table or the configuration of Script Includes. 

  • Check if there are any records with missing or incorrect data in the 'category_id' or 'category_table' columns, and correct them if necessary.

Check the Script Include 'IMIdeaCategory':

  • In the 'initialize' method, ensure that the following line is present:

    this.idea_category_table = IMConstants.IM_IDEA_M2M_TABLE;

     

  1. Check the Script Include 'IMConstants':

    • Ensure that the following line is present:

      IMConstants.IM_IDEA_M2M_TABLE = 'im_m2m_idea_category';

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Anil Lande
Kilo Patron

‎11-22-2023 03:28 AM

Hi,

Please check below link:

https://www.servicenow.com/community/spm-forum/idea-record-migration-to-new-idea-portal/m-p/993267

 

 

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