Is there a way to set a Project on Hold rather than Pending?

[Michelle Romano]

Management is asking if there is a way to place a project state on 'Hold'; currently State option drop down only lists

Pending, Open, Work in progress, closed complete, closed incomplete or closed skipped.

[sachin_namjoshi]

Sure, you can configure new choice list for state column on pm_project table.

You will want this new choice value actionable though. ( you should implement some business logic when state is changed to pending)

Regards,

Sachin

[KG23]

There is a u_on_hold field in the project table. It is a true or false flag that enables a checkbox on the project. We leave the state field alone so that project tasks are not affected and use the flag as a filter on reports.

Please mark helpful and/or accepted solution.

Thanks!

[Michelle Romano]

I don't see this in the project table how do I navigate to it?

[Miguel Donayre · Accepted solution]

There is no "u_on_hold " state OOTB. You will have to add that custom. Here are the steps to create a custom state. - https://docs.servicenow.com/bundle/rome-it-business-management/page/product/project-management/task/...

https://docs.servicenow.com/bundle/paris-it-business-management/page/product/project-management/task...