Is there an out of the box read only ITBM role?

Felipe17 · ‎09-01-2020

Hi,

is there an ITBM read only role for example to just see demands ?
A stakeholder role ?

Regards,

Felipe

Vanashree Kubal · ‎09-01-2020

Hello Felipe,

As Sajilal says that business_stakeholder provide read access for demand as well as there is another role in ppm which provide read only access of ppm suite is sn_ppm_read.

If my answer helps you to solve your issue mark it as correct and helpful.

Thanks,

Vanashree Kubal

View solution in original post

Miguel Donayre · ‎09-01-2020

the approval roles

For example the sn_ppm_read role has the demand_approval and the timecard_approval roles nested within it.

remove those roles and you would have a true read-only role for PPM.

jimmillet · ‎04-14-2021

As an expansion of this question, we are deploying PPM Standard into existing Servicenow instance, so getting this question: is there a role that would allow existing user with "itil" role to have read access in ITBM applications, such as "Project"? I did not think the "snc_read_only" role would work, since that would affect their itil capabilities in ITSM. I created a user with sn_ppm_read role, but I could not access project (from filter navigator).

Update: With sn_ppm_role, when I did pm_project.list from filter navigator, then I WAS able to see all projects, and opened one up and all fields were read only. So this role seems to work, you just can't access the components from the navigator, you need to do table.list, which is a little cumbersome, especially for a read-only, occasional user.