Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Issue with Cost Plan Calculation for Resource assignment 'Group'

Trailblazer11
Tera Expert

Hi All,

 

When we are creating a 'Resource assignment' selecting a 'Group' under resource, the cost plan that is getting generated after clicking on 'Generate Labor Cost' is creating cost plan but looks like it is taking the default rate of $50/hours.

Trailblazer11_0-1728649733173.png

Trailblazer11_1-1728649856709.png

 

 

We have defined the hourly rate & Average Daily FTE/Hours/Person Days on the group level but still it is not picking that up:

Trailblazer11_2-1728649938533.png

 

Could anyone please suggest what configuration need to setup so that it cost plan is calculated based on the Group level defined hours? Thank you

 

@Namita Mishra 

5 REPLIES 5

phil_bool_unifi
Tera Guru
Tera Guru

Can you check if your Strategic Planning service has been upgraded to the October store release (v4.2.0)?  I've found a different issue that this resolved, and I'd recommend giving it a try.  (Obviously do this in Dev first - I've found an issue where choice lists in the Scoring Framework are missing some options after the upgrade to 4.2.0, but I'm hoping this isn't a wider issue!)