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Migrate resource plan option is greyed out

MeeFongS
Tera Contributor

Hi,

I wonder if anyone can help me. i am trying to migrate resources plan but there isn't an option available me to migrate

MeeFongS_0-1745467668999.png

 

1 ACCEPTED SOLUTION

@MeeFongS 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

5 REPLIES 5

Ankur Bawiskar
Tera Patron

@MeeFongS 

see the UI action condition

Seems the records you selected doesn't satisfy the conditions and hence it's greyed out.

I believe the 1st condition is not getting satisfied, please check that

AnkurBawiskar_0-1745471052005.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@MeeFongS 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi, thanks for your advise.  I manage to resolve my issue partially so i can select "migrate resource plan" for my project. but after i selected, i can not see resource assignment tab even i have waited for over few hours

MeeFongS_0-1745563326288.png

any suggestion on this ?

 

phil_bool_unifi
Kilo Sage

Ankur is probably right - you need to check the following conditions (that you can see in the 'ResourcePlanMigrationSNC' script include in the 'checkToHideMigrateAction' method):

Is this a project?  If not, this migrate action doesn't work
Is Resource Planning enabled globally?  If not, you don't need this action.
Are there already resource plans with a 'Resource type' value of 'Attribute' on the project?  If so, the assumption is that you've already done the migration so you can't see this UI Action.

I hope this helps.