Migrate resource plan option is greyed out

MeeFongS
Tera Contributor

Hi,

I wonder if anyone can help me. i am trying to migrate resources plan but there isn't an option available me to migrate

MeeFongS_0-1745467668999.png

 

1 ACCEPTED SOLUTION

@MeeFongS 

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@MeeFongS 

see the UI action condition

Seems the records you selected doesn't satisfy the conditions and hence it's greyed out.

I believe the 1st condition is not getting satisfied, please check that

AnkurBawiskar_0-1745471052005.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@MeeFongS 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi, thanks for your advise.  I manage to resolve my issue partially so i can select "migrate resource plan" for my project. but after i selected, i can not see resource assignment tab even i have waited for over few hours

MeeFongS_0-1745563326288.png

any suggestion on this ?

 

phil_bool_unifi
Tera Guru

Ankur is probably right - you need to check the following conditions (that you can see in the 'ResourcePlanMigrationSNC' script include in the 'checkToHideMigrateAction' method):

Is this a project?  If not, this migrate action doesn't work
Is Resource Planning enabled globally?  If not, you don't need this action.
Are there already resource plans with a 'Resource type' value of 'Attribute' on the project?  If so, the assumption is that you've already done the migration so you can't see this UI Action.

I hope this helps.