Move Demand Related List to Top of Form View

[Kpak]

In a Form View, are you able to move the features within a Related List (create new record, view data within a table list view) to the top of the tabbed Form View? See red arrow within the attached screenshot.

We're trying to make the user experience better from preventing the user from having to navigate from the top Form View to the bottom Related Lists to perform their necessary activities. We understand that you can place Related Lists anywhere using a Service Portal, but we wanted to see if we can improve the user experience within the Platform. Thanks for your help. 

[Ashutosh Munot1]

Hi,

We have something called as Embedded list. Try to use that if you dont want related list.

Thanks,
Ashutosh

[Michal Sadowski · Accepted solution]

Hi Kpak,

Go to Configure > Form Layout

Move Stakeholders from Available to Selected. Save.

What you get is an embedded list. You have some freedom with placement and styling to meet the UX requirements.

Go to Configure > Form Design. Create a new Section with 1 column in it. Place the embedded list with Stakeholders in the new section. It'll live in a separate tab close to the header area.

Please mark as helpful or accept as a solution if this helped in any way.

More on embedded lists: https://docs.servicenow.com/bundle/newyork-platform-user-interface/page/use/using-forms/concept/c_Em...

Good luck!