Moving from Microsoft PWA to SPM - Do you have any pro tips or lessons learned that might help?

jhain92
Kilo Contributor

3 weeks ago

Hi, we are active in the process of determining a migration strategy to go from Microsoft Project Web Access (PWA) to SPM.  While we have had SNOW for a while now, we have not really had the opportunity to manage projects end-to-end in SPM.  Are there any pro tips or lessons learned that might help specific to a PWA > SPM migration?

Thanks

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Dhiren Aghera
Tera Guru

3 weeks ago

@jhain92  This is going to be fun ride and yes migrations need deep planning. We went through the same migration few years back and the decision was right. As you start your journey few things to keep in mind na d hope that helps - 

  1. Both system are different so be ready for some resilience to this change
  2. All your Project Management prosses are well defined in ServiceNow
  3. Be ready with process maps for each of the project management processes
  4. Do not over complicate and start with OOTB first
  5. Try to migrate as much less data as much possible or if possible close all projects in Microsoft PWA and start up fresh in ServiceNow
  6. Understanding the OOTB process flows in ServiceNow will be really helpful
  7. Also you can go through some available success packs available from ServiceNow

 

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