MS Project Import to PPM Resource Field Mapping

ahagemann
Kilo Contributor

‎06-10-2015 11:29 AM

MS Project   Import to PPM Resource Field Mapping

Can someone describe what match is performed with the assigned to in service now?

What specific field in the user record is it matching against?

thanks everyone

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anna_scheib
ServiceNow Employee
ServiceNow Employee

‎06-10-2015 12:12 PM

If you are importing from MS Project into SN Project, the user in MS Project's Resource Name field is matched up against the users table in ServiceNow. If it is a valid SN user, the update is allowed, otherwise it will be ignored. If you have multiple names in Resource Names field, only the first one is considered, the rest are ignored.


Hope this helps.


-Anna


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anna_scheib
ServiceNow Employee
ServiceNow Employee
In response to anna_scheib

‎06-10-2015 01:30 PM

It may also be helpful to review our field mapping - Importing and Exporting Projects - ServiceNow Wiki - look for the table under the Project Field Mapping section.


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