Hi Everyone, I have a requirement regarding Rate Line configuration and would appreciate any guidance. RequirementWe need to maintain a separate rate line for each employee/resource.When a new rate line is created for a user, the existing active rate...
We have been using classic ServiceNow Resource Management for years and are now preparing to migrate to Resource Workspace. While we understand and appreciate the simplified allocation process, we are struggling to see how Resource Workspace supports...
We have our SPM instance configured for the approved demand to generate a story. The snag is the business user is only able to see the Demand details, not the story details. Is there an OOTB capability for the Story details to Automatically summarize...
We are trying to move our project intake process into ServiceNow, but we’re stuck when it comes to facilitating back-and-forth communication between the Demand Manager and the requestor.Has anyone found an efficient way to request additional informat...
Hello, We are using extended tables for Portfolio, Program, and Project tables. In Strategic Planning Workspace, we don't want to change the OOTB configuration, so we have opted to create a variant of the existing page. However, this has proved to ...
Hello All, I am setting up a Rate Model for various Resource Plans. Rate Model : Role-> User Then I have set up the Rate Lines, where for various Users, I have given different Rates. Once done, I created a Demand and under it, I created a Role-ba...
Hi All,As part of the Agile team, I'm working on creating an Agile Metrics Dashboard in ServiceNow to help track team progress, delivery, and overall sprint performance. I'm new to ServiceNow reporting and metrics, so I would appreciate your guidance...
In Resource and capacity management, How to set the capacity of the resource to ZERO if the resource is going on Maternity leave?
Hi community,We have a customer requirement in Strategic Planning Workspace (SPW) that I believe cannot be met out of the box, and I'd appreciate input from the SPM product team or anyone who has solved something similar.Requirement:The customer wan...
Hi all,I'm looking at the OOTB integration described in KB0860382 and I'd like to clarify which resource management solution it's built on. Does this integration work only with the legacy Resource Plan solution, or does it already support the newer R...
Hi everyone,I'm investigating an issue with a Performance Analytics Dashboard and would appreciate any insights.ScenarioI have a PA Dashboard that is configured as:Visible to: EveryoneNo user restrictionsNo group restrictionsNo role restrictionsDespi...
Percent complete on sn_align_core_planning_item is switching back to 25 even though I am trying to change it. I tried to look through business rules and cannot find what is doing it. I dont have any planned tasks associated to it
We made progress in our development environment and successfully got stories and sprints to populate in EAP. However, when I tried to replicate the setup in our test environment, I ran into a few issues.First, I am unable to create a SAFe Portfolio o...
I have installed the sn_apw_advance plugin on a Zurich instance, but the Strategic Planning Workspace still does not appear for the admin user.We recently upgraded our licensing from SPM Standard to SPM Pro, so the workspace should be available.I hav...
In flow designer runtime value is coming empty for Changed fields. I can see when expanded Changed fields > FDChangeDetails there are no values. What could be the reason for this and how to get those values?
