Advanced View in Projects
Hi All,There is an OOB advanced view in projects. Where exactly this view will be used? Thanks!
Forum Posts
Duplication of a SAFe story
Hi everyone, I would duplicate a SAFe story in order to assign it to different teams. I have Yokohama version but I can't find the "copy story" button. Any thoughts? Thanks!
Resource Workspace Error Cannot invoke "java.util.Date.getTime()" because "this.fDate" is null
Hi All, I'm facing this issue with some specific projects and not with all. When I create a new resource card work type and select a project, I'm seeing this error message : Cannot invoke "java.util.Date.getTime()" because "this.fDate" is null I c...
Add Timecards for Direct Reports
I want my leaders to be able to add timecards to timesheets on behalf of their direct reports. Is this possible?
Resolved! SAFe Migration to "Full Configuration" in EAP
It appears that the current "SAFe Migration Guided Setup" only caters for migration into the "Portfolio Configuration" or "Essential Configuration" EAP Configurations. We are using "Full Configuration" which appears not to be catered for. Has anyon...
how to trigger notification considering users properties and business calendar
Hi All.For SPM, I need to trigger notification based on:1. properties of users (department, location, state ...)2. state of time card vs time sheet3. business calendarFor example, a montly notification based on point 1. and 2. need to start every 24t...
Relationship between ds_doument and pm_project
Hello everyone,I'd like to know how ds_document (Document Management) relates to Projects (pm_project), as I need a dashboard that lists documents, filtered by project.I hope you can help me, thank you.
Decoupling Planned vs. Actual Labor Rates in ServiceNow SPM Timecard Cost Calculation
Looking for guidance on how to configure timecards to calculate actual cost using a different rate than the Rate Model used for planned cost. Currently timecards are inheriting the planned rate — want actual cost to reflect a separate rate per resour...
Add custom button in CWM Workspace
Hi All,I am trying to add a custom button next to cancel and update in CWM Task. When a task is clicked in CWM workspace the below view opens. I tried adding new actions, declarative actions(Form) but nothing worked. How to add a new button for belo...
Resolved! Help! Project Tasks won't allow us to modify Time Constraint to "Start ASAP"
We're new-ish to ServiceNow PPM and are working to implement the Planning Console and Project Tasks to log our Work Breakdown Structures. However, we're bumping into issues that make this tool impossible to use. Cannot change Project Task “Time Const...
Unified view of Demands and Incidents
Hi everyone,I have a requeriment from a team that manages both Incidents and Demands. The processes are separate, but the team needs a unified view of their work to better manage workload and capacity.The idea is to avoid mixing processes and workflo...
Cost Plan removal from Expense line not changing actuals
Hi Team, I have a scenario, where expense line is created through migration. As soon it is created, ServiceNow will generate a cost plan and map with the same(OOTB functionality, originally EL records came without CP).In few cases, users are expected...
The "Generate Time Cards" button doesn't work for the Team Space project task table
The "Generate Time Cards" button on the Team Sheet Portal doesn't work for the Team Space project task table. The button generates cards for the Project Task (pm_project) table, but not for the TeamSpace Project Task table.Please advise on how to sol...
Resolved! Apply fiscal calendar to incident records
I've successfully generated Fiscal Calendar records and their related Calendars for Package for most every table, but Incident (Incident Management) doesn't seem to work, is there a different package needed than Incident Management for those?
Budget allocation process in Demand/Project classic UI
We are trying to understand how budget allocation works in demand and project in classic UI. we are able to understand that user will use the related link 'Demand Budget' or 'Project budget' to create budget record in Demand/Project. Is there any oth...