Dependency is not visible when the project is created independently; however, it is visible when the project is created from a demand record using the “Create Project” related link.
Hi, When I open a idea in portal the comments are showing in ascending order. But I want it to show in descending order.How can I do it? I am not able to see where the data is querying from. Thanks,
I have added a cost plan to a project and the total planned cost is successfully rolling up to the project . However, when I am adding this project to a program, the total planned cost does not roll up. Can someone please help me with that?
Xanadu Patch 1 for example, we created 2 operational assignments for Cleo Lane... one for KTLO and one for Admin... in resource management workspace, the RA number is displayed but there is no way to tell what an assignment is for... see screenshot b...
Hi all, Is it possible to create phases in the gantt chart itself to better organize the tasks? Many thanks
We have a couple of instances where we have a manager of a primary resource group but also have a second level manager of a subset of the primary resource group members. What is the recommendation and/or experience with this situation -- completely...
I've created a new view and a view rule for it where I scripted the condition that users without admin and it_portfolio_manager see this specific view. But it doesn't seem to work in the SPW
I’m curious how other organizations are handling Enhancement-type work in ServiceNow. We currently use Demand Management and convert items to Enhancements based on internal criteria. Management is wanting to include Enhancements in Capacity Planning ...
Respected Team I have a new requirement that I would like to assess for technical feasibility. The objective is to leverage Copilot through natural language prompts to automatically create a Demand Request in ServiceNow SPM. Once the demand is creat...
Hi team , We are planning to implement SLA for Demand Management.As we understand , the SPM doesn't provide SLA engine OOTB , understanding Demand being derived from Task we can still configure SLA , but is it the right or best practice to design SL...
Dear Community I am going to start working on SPM implementation project as Business Analyst. I am looking for ServiceNow SPM BRD template & requirement gathering template. Can someone help me where can i find the BRD template & Requirement gathering...
Hi Everyone, I had a question regarding Resource Management behavior in ServiceNow SPM. When I confirm a Resource Plan, it creates a soft allocation as expected, but it is also generating calendar events/schedule entries for the resource. My understa...
So I have enabled this configuration and set the setting to 1 min. In Browser A, I logged i as Agent and set myself available in SOW. In Browser B, I logged in as end-user and connected to live agent. Then i went offline in Browser B. In Browser A, I...
Hi All,in the classic view, it is possible to export the risk tab rows into an excel file.I can't find the same functionality in the project Workspace. Does anybody know how to do that?Thanks!
I am looking for guidance on how to manage invoice creation and dispatch for projects managed in ServiceNow Strategic Portfolio Management (SPM), specifically covering the following scenarios:Requirement Overview:We have projects that run under:Time ...