New Project Workspace where project keeps auto closing
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01-16-2025 06:48 AM
In the New Project Workspace, anytime a state of a project task is changed it is automatically changing the state of the project to Closed Complete. It does not matter what state the task is changed to, it can be WIP or Closed, regardless it is changing the state of the project to closed even when all other tasks are still in an open state.
This does not occur in the classic workspace; it has just been occurring in the new space. How can this be prevented?
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01-16-2025 07:47 AM
If it happens in the New PW and not in Classic and you haven't modified anything related to this functionality, I'd suggest to raise a case with SN Support.
Unfortunately New PW can be a bit glitchy - after upgrading to Xanadu and updating the sn_pw plugin we experienced the issue where new project tasks were not saved in New PW after refreshing the Planning page. SN Support confirmed it was a bug and provided a temporary solution for us.
