Notification

KritiK
Tera Contributor

Hi @everyone ,

Use Case- 

There is two due date notification which we are sending, one is sending before 7 days due date and other is before 30 days due date.

As of now written scheduled job, created two event and two notification. it's working but I want to Triger both notification in one notification if anyone have alternative way for this please let me know quickly.

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@KritiK 

have same event, notification and email script.

In email script check if it's for 7 days or 30 days and change the email content dynamically

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Rajesh Mushke
Mega Sage
Mega Sage

Hi @KritiK,

 

Let me know if you have any questions further. If not please close the thread by accepting the solution so that it will be helpful for other community users. 



Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
Connect me on LinkedIn : Rajashekhar Mushke