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12-24-2024 03:41 AM
Hi @everyone ,
Use Case-
There is two due date notification which we are sending, one is sending before 7 days due date and other is before 30 days due date.
As of now written scheduled job, created two event and two notification. it's working but I want to Triger both notification in one notification if anyone have alternative way for this please let me know quickly.
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12-24-2024 04:31 AM
have same event, notification and email script.
In email script check if it's for 7 days or 30 days and change the email content dynamically
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-30-2024 11:06 PM
Hi @KritiK,
Let me know if you have any questions further. If not please close the thread by accepting the solution so that it will be helpful for other community users.
Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
Connect me on LinkedIn : Rajashekhar Mushke