PPM , MS Project online and MS Teams integration

[amitjhingran]

is it possible to update MS Project online tasks from Servicenow Project Tasks and Vice Versa ?

and can you also update Servicenow Project tasks via MS Teams ?

I am aware of PPM Collaboration plugin but I am looking for more than sending notifications.

Any help is greatly appreciated.

[Namita Mishra]

Hello @amitjhingran ,

MS Teams integration with ServiceNow Project has various flows designed in the flow designer to update the PM & project team about the updates made in the project & to access the project & certain related entities directly from MS Teams. At this point, OOTB capability does not allow for updating these entities from MS Teams.

To have the details about the OOTB flows, please refer below link:

https://docs.servicenow.com/bundle/sandiego-it-business-management/page/product/ppm-collab/reference/ppm-collab-flow-designer-flows.html

Please feel free to raise an idea for updating the project and its related entities directly from the collaboration tool - MS Teams / slack.

Hope you find the response helpful.

Thanks,

Namita Mishra

[amitjhingran]

Thanks for sharing the information!