Hi All, We have a OOB Department field use on the pm_project & dmn_demand table to use the Department accordingly, and it was configured to IT department, now we have reset it back to OOB setup as Snow provided and introduced new custom field 'IT dep...
Hi team,I have requirement that users cannot edit time sheets older than 15 days from today. I need to create a new field like (Recall Period allowed (days)) i should restrict based on the new field value of (Submit period allowed (days)). I should t...
I have seen the status report, but there is financial information on that report that we are not ready for. Is there a way to change the format of that report?
Hello dears, We are starting to use the PPM module in our organization and one of the requirements is to control access to projects and portfolios, so that only the PMs can see their own projects and/or only portfolio managers can see the demands/pro...
Hello Community,I have been given a road map with sprints for the implementation of SPM.In sprint 1 I have the core configuration, in sprint 2 I have portfolio and Program Management.In sprint 3 Demand Management, sprint 4 Project Management and spri...
How are people getting individual status reports for sub projects when the financial graphs are being displayed for the sub projects when viewing the status reports?
Hi All, We have a requirement where we need to disable "New Demand" option from SPW-> portfolio plan view. Any idea how to disable this option? BackgroundWe have a requirement where users can create demands only through portal(record producer) hence ...
Hi, I have a requirement whereby a user is using checklists on project tasks to help track tasks. As the user ticks off each item on the checklist, he would like it to update the percentage complete field on the Project task, which in turn would roll...
I was looking into the demand workflow, and had to make alterations to the same, including the approvals. I was wondering which workflow will be followed by the demands that were created before the changes were made and are not in the closed state.
We use Request Items for intake of enhancements. I setup a triage board to be able to pull this in as part of the backlog. Management wants us to close the requests once they are put connected to a story. The problem is once your close the Request It...
Hello, I'm interested in Hide specific fields on the Incident form for certain groups within ServiceNow. What would be the best approach to accomplish this, whether through UI policies, ACLs, or business rules?
Hello!I am looking for guidance on using Project templates to create an Agile Project to manage our SN Platform upgrades and Patch installs. We just created 2 Project Templates to manage the 2 types of SN upgrades I mentioned above. The Project Templ...
Hi, On the projects, we have created a view with only few fields required along with two custom numeric fields to capture the project actual cost (to be manually entered by the PM) The view shows the amounts in system currency correctly but for few u...
Hello All, I have a requirement to produce a report that allows the users to see all project records associated to goal. They do not have the goals framework plugin enabled, but only using the base project to multiple goals relationship. Any idea...
