PPT add-in (manifest file) will not connect...?

[SMKaye]

Hi,

I am trying to setup the PowerPoint add-in to do some editing to the PowerPoint status report templates, following these instructions - Download the manifest file (servicenow.com).

When I attempt to sideload the add-in in PowerPoint Online for testing, the add-in shows up but fails to connect. Tried to both my PDI and internal QA environment with no luck (image below).  

Wondering if anyone else has run into this?  Trying to determine if it is due to company O365 restrictions or on the SNOW side...

Any insight is appreciated! 

[luffy3478 · Accepted solution]

Definitely due to company Office 365 restrictions. I had similar issues for different Add-Ins before

[Siddharth9]

It is a ServiceNow issue. Servicenow refuses connection. for Knowledge management, there is fix Knowledge Word Office Manifest fails validation: 'Manifest file validation has failed. 19f2430b-0ab6...

but no fix yet for Risk reporting