Hi Buddy,
No not OOTB.
Dispatcher Workspace is built for operational tasks incidents, change tasks, catalog tasks, work orders. Project Tasks (PRJTASK) are considered planned work, so they’re managed in Project / Resource Management, not Dispatcher. Because of that PRJTASK records dont appear and cant be allocated in Dispatcher Workspace by default.
You could technically customize it, but that’s not supported and usually causes issues during upgrades.
If the goal is real-time assignment or workload balancing, the supported approach is to:
Keep planning and ownership in Project / Project Workspace
Use Resource Management for allocation
Or create an operational task (linked to the project) if it truly needs dispatching
@robertskarr - Please mark Accepted Solution and Thumbs Up if you found Helpful
