Project Change Request in PPM

[afattahQ]

When creating a Project Change Request in PPM, there is an option to export the request details in PDF format.  However, the format of the PDF OOB is really not pleasant or presentable (layout, fonts, colors .etc.).  Anyone tries to successfully customize the resulting PDF file with the request details, so they are more presentable?

Thank you. 

[Sohail Khilji]

Hi @afattahQ ,

Yes i understand old school OOTB pdf UX presence. And yes there is a possiblity that you can generate your own pdf with PDF Generate API in servicenow and using Mail script you can make the PDF more presentable and colorful. 

i hope this helps...

[afattahQ]

Hello @Sohail Khilji,

Thank you for the quick response.   Were you able to do that successfully?  If you can generate any additional details on this topic, it would be much appreciated.  

On a different, but related topic, I presume the same can be done for the Project Status Reports as well.   When those are exported to PDF, they look just as ugly and some of the report fidelity is lost. 

Thanks again. - A

[Sohail Khilji]

Do you need a form pdf or report pdf ?

[afattahQ]

My original question is for the project change request, to render that in a presentable PDF document.