I am curious to understand how other customers successfully use Resource Management across ITSM and ITBM. We have a medium-sized IT shop that does a mix of Waterfall and Agile projects (but are moving to a place/culture where an iterative/incremental...
Hi, I'm struggling with the import in ServiceNow of MS file in mpp. Even after I clean up the predecessor column I have the error:Only Positive Days,Hours, Minutes and negative days are allowed for lag time dependencies. I don't know how to find logs...
Hello, What is the reason the resource manager can't edit the allocated time of a resource if there are some actual hours ?In documentation, I don't found any explaination for this restriction. Regards.
Currently this tab shows all of my projects, but I only want to see Pending, Open or WIP projects not the closed ones. Is there a way to filter this?
Hello, We are starting to make extensive use of the Agile module in ServiceNow. We have two teams that are using the module. I am curious to see how other have setup their Agile module. At the moment we have given most of our user the scrum_admin and...
We're new-ish to ServiceNow PPM and are working to implement the Planning Console and Project Tasks to log our Work Breakdown Structures. However, we're bumping into issues that make this tool impossible to use. Cannot change Project Task “Time Const...
Hello, I am looking into using Hybrid projects in ServiceNow. In my scenario I have an Agile Product called Change Agent Work. We have started to populate the product with stories, assigned to a group, setup a backlog etc. We also have a project call...
A number of new resource managers have completed their resource plans in the system by mistake. Is there a way how we can re-open those plans?
Hi All, Please let me know if there is any table which would store timesheet user's who have not submitted timesheet. Appreciate your response. RegardsRavi.N
Hello Everyone, My client wants to leverage ServiceNow for managing projects and project financials. The client is organized region-wise and has different LOBs.What is the ServiceNow recommended best practices to consider as portfolios, programs, etc...
Hi all, we want to start using DPM to allow users to work with personal portfolios however when activating this product. We see that the role Service_viewer gets more permissions.eg. without DPM a user with just service_viewer role does not have acce...
Afternoon!I am experiancing an issue with capcity being caluclated in resource management. To validate its mis calculation i created a test user, to remove all variables. This test user has no schedule associated, so it is using the OOB resource mana...
As a smaller organization, is there a way to make Project Status Reports from SPM available to users on the Service Portal? We are also looking at deploying Employee Center in the near future, but I don't see that either allow you to publish or have...
Hello Experts,OOB, we have Worknotes list and watch list fields on demand and project form, where i can select any end user as well from that fields. I referred product documentation as well. Watch listList of groups and users who are subscribed to ...
Hi Community, Is there a way to lock down people from entering time card for 2022? Please advise, thank you very much.
