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Resolved! How to prevent over-allocation of a resource?

In resource management, I can see that you're allowed to over-confirm and over-allocate a resource up to 24 hours/day.  However, what if you only want to be able to confirm or allocate up to their availability?  Is there a way to limit confirmation/a...

Date range custom interactive filter

Hello, I have created custom interactive filter and it's working fine in my PDI which is Vancouver, and I have implemented the same in PDI (Utah), here is also working fine.But it's not  working in another instances (Utah)   can any one help me in th...

Mrao_2104 by Tera Contributor
  • 576 Views
  • 2 replies
  • 0 helpfuls

Resolved! Unable to create Agile Phase for Project

Hi, I am not able to create Agile Phase for a Project. I just wanted to Test why roll up dates is not working for my setup. Can any one help me on, Why I am not able to create a Agile Phase. Also, if anyone has a clarity on how roll up dates should w...

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Nihal2 by Tera Contributor
  • 1845 Views
  • 7 replies
  • 1 helpfuls

SPM Role

Where should I suit if I want work with Snow. I am using Snow SPM for end to end project management process.I am PMP and CSM certified.  Which  certification snow certification suits my current experience 

Reporting on Time in Phase

My team moved into ServiceNow a few months back for Product Development project management. We have Phases for: Initiating (Backlog) PlanningExecuting Delivering ClosingI am trying to figure out how I can run some reports to get average time in phase...

shillohg by Kilo Contributor
  • 563 Views
  • 1 replies
  • 0 helpfuls

Sprints are not importing into SNOW

If i create sprints in Jira, then run Import Issues in SNOW the sprints will not import into SNOW -- stories and epics will but not sprints.   I have tried changing mapping configs, deleted and re-inserted Sprint maps -- nothing works -- my current m...

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stephenb by Tera Contributor
  • 1338 Views
  • 6 replies
  • 1 helpfuls

Resolved! SPM in Dev Instance

Hello there,  How can I turn on the SPM in the dev instance so I can further try and assess if my use case will work in SPM

DarwinNow by Tera Contributor
  • 2234 Views
  • 7 replies
  • 1 helpfuls