Anyone have any recommendations on further details of how to trouble shoot the set up of the free-form roadmaps? I was able to figure out AWP in the other release, but we've just put Tokyo in our Sandbox environment and it works differently. I am i...
When in a Story form, we have a 'Project' field that is a Lookup List and currently it pulls all Projects, no matter what state the Project is in. We need to exclude any Projects that are in a 'Closed Complete', 'Closed Incomplete' and 'Closed Skippe...
How are folks managing the Agile and Hybrid projects has anyone created a hybrid project template?Other than the additional tabs/related lists displayed what other functions occur?thanks
Hello, I am new here! I watched a youtube about Product Management uploaded by ServiceNow Community.While i watch the video, i found Product owner dashboard, but I could not find that on my instance. Where can i find the product owner dashboard? Than...
Hi kellykaufmann1. On a project record when the status is changed from "Work in progress" to any one of Pending/Open, the percent complete value of the project and project task changes to 0 from its previous value and also Actual Start/End Dates are ...
We would like to store existing reports into a shared drive so that:- the owner of report has the flexibility to update it easily (add / remove columns) - we avoid sending reports to many users by emailI'm challenging the "export Set" option that is ...
Hello AllLooking at the SN Tokyo Demand workshop deck and only the DM & demand user are listed under roles..Demand Manager [it_demand_manager]Demand User [it_demand_user]what about the Demand_approver role?also do organizations create a Demand Approv...
Hi All,Following is the OOB functionality:1. When a resource plan is created for a project, system automatically generates cost plan with cost type ‘Labor capex’.2. When a user submits the time card for a project/Project Task – There is an automatic ...
We are seeking a more streamlined way to extend *Allocated* resource plans. We currently extend at the individual resource plan level. This is a lot of work for large projects. Does anyone have tips / tricks? Maybe a way to extend several at once...
Hi, In Business management, Draft -> Submitted -> Screening -> Qualified -> Approved -> Completed.is available out of the box. I have added new custom field "Demand Category". I want to hide the state- Screening in process flow if the Demand Category...
Can you close a portfolio without deleting it? We had a past portfolio that shouldn't be selected for new demands or projects, but I don't want to delete it for the historical closed demands and portfolios. Can you keep a portfolio but make it clos...
Dear Community, I am a bit of a noob and trying to get up to speed with things and have a few questions/ problems I am trying to work through. I have not found the answer yet but while I am looking I figured I would reach out. I recently was tasked...
When I view the Resource-Availability report, sometimes the colors are red and sometimes green for the same Demand. See attached. It varies depending on the duration I chose. Why? Is there a way to make this static (e.g., whenever there is negati...
HiI have been asked to add some custom fields on the idea portal. I am used to dealing with record producers, where I add the custom field and variable and then map them.How can I add custom fields on the create idea page? I am thinking this must be ...
A few months ago, we discovered an issue with trying to reassign stories to new projects when a project completes. When we try to reassign the active story to a new project, because SN assigns the story to the demand of the project that it is first ...
