Project Score overview

Mariia2
Mega Contributor

Hello,

Could you please help us to clarify where and how score for projects could be used, visualized or analyzed? Question has been raised as for demand we have bubble chart within the system and it is not clear what about projects score. Any additional information will be very useful.

Thank you.

1 ACCEPTED SOLUTION

Sunil B N
ServiceNow Employee
ServiceNow Employee

Hi Maria,

Scores are different indicators of a Project.

Risk Score : Risk score is calculated based on the project risk.

Value Score: Value score is calculated based on the ROI% of the project.

Size Score: Size score is calculated based on Planned Cost of the project.

Score: Project score is calculated based on the individual scores of these attributes: Risk ScoreValue Score, and Size Score, which in turn are calculated based on risk, planning ROI%, and estimated cost attributes (on a project), respectively.

Note:
  • You can configure the formula for score calculation.
  • When a demand is converted to a project, the score calculated on the demand is carried forward to the project.

Where is this used?
One of the places is in Portfolio workbench, when certain projects and demands have to be selected for budgeting/forecasting in a particular fiscal period, Portfolio manager can make business decision based on these scores which are depicted in bubble chart.

Hope this helps.
Cheers
Sunil B N

View solution in original post

7 REPLIES 7

Les1
Tera Guru

Sunil replied with documentation verbiage which is helpful. but the documentation lacks in referencing how to do the following

Note:

  • You can configure the formula for score calculation.

 

where is the documentation on where/how to configure the formula?

I have the same question - how do the risks impact score where can I find the documentation of formulae ?

Vivektietsood
Tera Guru
Tera Guru

Please refer to the following link for getting details on how score are calculated.

 

https://community.servicenow.com/community?id=community_article&sys_id=55764d01db06a3c0fb4ae15b8a96197b