Color of the Project Number
What drives the color of the project number on the project form?
Forum Posts
Testing for each platform upgrade - user acceptance testing and test scripts
Hi Everyone I am interested to know if any of you have dedicated testers/QA who undertake testing when upgrading the platform. We use a number of modules in the SN platform including SPM. I would like to know if you have a dedicated team or person ...
Capacity Planning
I am running into a couple of issues with capacity planning, specifically with the data either not loading or displaying incorrectly. I've enabled and configured capacity planning in the strategic planning workspace and created a portfolio plan to vi...
Resolved! Duplicate records at weekly aggregate table
Hi All,We are having duplicates at weekly aggregates table when the timesheet submitted from the timesheet portal. Have anyone faced similiar situation. Is so how to track this down and find out the script creating the duplicates. Regards, Joshua
How to create the template for story creation in servicenow
Hi, Is there any way to create a template for story creation which has predefined description, acceptance criteria in servicenow.
Resolved! Add a new column to Agile Board (Agile development 2.0)
Hi!We have Agile development 2.0 installed and also the Plugin Unified Backlog com.snc.sdlc.agile.multi_task)In the Agile Board we would like to add the column original_task.state.OOB when the Unified Backlog is installed the columns are original_ta...
Resolved! SPM: Resource Management - Resource Card filter Limitation
I'm trying to increase the number of resources which are pulled for a resource card in Resource Management Workspace. Currently this is limited to 100 and I'm unable to find the property where this limit is set. Can anyone help point me in the corr...
Resolved! Strategic Planning Workspace
QUESTION: When using SPW, do you have to enter all new demands and projects from SPW? So far, that is the only way I can get the goals relationship to pull the work items to a portfolio plan. It seems that you should be able to go into PPM, in an...
PSA for those trying to use com.snc.resource_management.exclude_status_from_capacity
ServiceNow's documentation for this new feature is currently incorrect, the actual property name is "com.snc.resource_management.exclude_status_from_availability". It can be found in the resource properties (under the project settings menu). And fo...
Capacity in Servicenow
When will resource capacity be generated by servicenow ? As soon as we assign an user to a resource group, how many months of capacity will be generated by Servicenow ?
external Users needs to work with stories
Hey Community,I have the following issue. We want our snc_external Users to be able to write in Stories. Like writing Work Notes or assign Stories. they will do it via the csm Portal. Is it possible to create some ACLs to solve this or is the only wa...
In resource plan, resource allocations should be visible for all users.
Hi Team, would it be possible to make Resource Allocations within a Resource Plan visible to the logged in user (the logged in user could see his/her Resource Allocations). I think now these are only visible to the Project Manager and users on the wa...
Resolved! Status report does not display "Planned Cost in Project Currency".
Hi, I have an issue with Status report not showing "Planned Cost in Project Currency". I did the following:- "Status report currency" field is set to Project currency,- "Project currency" field is set to EUR,- com.snc.ppm_multicurrency is installed...
How to add fields in the portfolio planning filer in Strategic planning workspace
Hello,I am having requirement like i need to add new additional fields as a filer on portfolio planning filer in Strategic planning workspace, can any one help where exactly i can configure so that the field reflects on the filer Thanks in advance,
Question on Tree Map implementation
I have installed Tree Map plugin in my PDI and the org. instance.I would like to know1. If anyone can share their experience in implementing Tree Map?2. What is involved in implementing it and any complexities?3. The plugin was installed, yet, I can'...
