Project Score

VLee1
Giga Expert

According to the below link the project score that I got the information for 1) Project Risk score 2) Project Size score and 3)  Project Value Score shown in Figure-1. 

However, why the Risk Score is 5 and value score is 5 that I cannot find the value from the explanation.  Pls advise. Thank you.  

LinK; https://community.servicenow.com/community?id=community_article&sys_id=55764d01db06a3c0fb4ae15b8a961...

 

find_real_file.png

Figure-1

1 ACCEPTED SOLUTION

Miguel Donayre
ServiceNow Employee
ServiceNow Employee

Hello Vlee,

Both the Value Score and Risk Value both have their default set to 5. There is no automation for those numbers they are just default values. Those values are also set to default in the backend calculations as well.

The Business rule that drives the scores being calculated is called - Compute Overall Score. That BR calls on a script include called - EntityScorer. In that SI it calls on a function called - updateOverallScore.

 

 

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7 REPLIES 7

Miguel Donayre
ServiceNow Employee
ServiceNow Employee

Hello Vlee,

Both the Value Score and Risk Value both have their default set to 5. There is no automation for those numbers they are just default values. Those values are also set to default in the backend calculations as well.

The Business rule that drives the scores being calculated is called - Compute Overall Score. That BR calls on a script include called - EntityScorer. In that SI it calls on a function called - updateOverallScore.

 

 

Sean Hamilton
Giga Expert

Damn you're good Miguel!  I'm just trolling and learning!

I try, I can always be better! This is the best way to learn.... I don't know if this is the best place for trolling though lol.