Publishing the knowledge article through fix script

[phr]

Hi All,

I have 2 versions are KB article one published and another needs to be published.

The ask is i need to publish the version 12.02 which is in the review state currently.

I did write a fix script code and put the sys id of the version 12.02. But still the article isn't getting published and is still in the review state.

Fix script code:

var kb = new GlideRecord("kb_knowledge");
kb.addEncodedQuery('72cdf9e9fbaf02108d2aff5eaeefdc48'); // change the article number
kb.query();
if(kb.next()){
kb.workflow_state="published";
kb.update();
kb.setWorkflow(false);
}

How to achieve this?

[Hemanth M1]

Hi @phr 

Try this , use serWorkflow(false) before the update if you wanna skip the workflow to trigger.

var kb = new GlideRecord("kb_knowledge");
kb.addEncodedQuery('72cdf9e9fbaf02108d2aff5eaeefdc48'); // change the article number
kb.query();
if(kb.next()){
kb.workflow_state="published";
kb.setWorkflow(false);
kb.update();
}

Hope this helps!!!