Thanks Karen. Like incident, problem, or any other process, you are more than welcome to configure the choices in that list. Someone took that liberty and should have documented it.
Good luck. Let me know if that answers your original question.
I have the same query - 4 years later. I suspect that the appropriate approach is to ensure that task status definitions are consistent across the board. But if anyone got further with this I'd be grateful to hear their input.
