Report to show all project risks, issues, decisions actions

Clauds
Giga Contributor

Hello,

Does anyone happen to know if it is possible to create a report of all my projects and show their related risks, issues, decisions, actions in a single view. I am aware that there is the project status report portal but that only shows the RIDAC for individual projects. Our leadership team would like a more collective view of all the projects and RIDAC.

Any help would be appreciated. Thank you

1 ACCEPTED SOLUTION

Hi 

There are a few options to think about:

Utilise the PMO, Portfolio Manager or Program Manager Dashboard or creating a bespoke dashboard with interactive filters 

If you have PA you could look at trend analysis

Program Status Report - would need to configure to include RIDAC Items

View RIDAC - you can access this via application navigator and shows list of RIDAC items and the flow 

Thanks

Michelle

 

View solution in original post

13 REPLIES 13

Thanks Rae Ann, I think that RIDAC flow idea is what they are really looking for. I will upvote that idea.

Miguel Donayre
ServiceNow Employee
ServiceNow Employee

To get all those in one view, you will need to create a Database View that joins all those tables.

https://docs.servicenow.com/bundle/quebec-platform-administration/page/use/reporting/concept/c_Datab...

 

Dhiren Aghera
Tera Guru

Hi Claudia,

Have you tried using the menu 'View RIDAC" which show list of all RIDAC entries for all the projects in one view.

Phil32
Tera Expert

The data should display on each project's weekly status report.  That is probably the best way to view it.

bammar
Kilo Sage
Kilo Sage

You can try going to task table list- and report on Task Type - Risk , Action, etc etc etc

Then make sure the Parent.Short Description ( Project Name) is a column- then group by the column . Im pretty sure youll get every single Project Grouped and in the group the various RIDAC items. Im sure you can do it, and Management may not be able to consume this but its what they asked for...