Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

report visible only to a specific user or group error

reshmashind
Giga Contributor

I have created report and added to the dashboard. when I share the report to the group/user but that particular user cannot view the report. the error is "report visible only to a specific user or group" and that user/group has not assign any roles. I have tried report_user, report_global, report_admin such roles but still the same error is occurring. I just want to set the user to view report not edit/create.

4 REPLIES 4

palanikumar
Giga Sage
Giga Sage

HI,

Can you check whether the user has access to the table where the report is created.

Thank you,
Palani

Nikhil Bajaj9
Tera Sage
Tera Sage

Hi @reshmashind ,

 

If the reprot is added to dashbaord, does user able to access dashabord? Does this group have role dashboard_viewer/reprot_viewer?

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

AndersBGS
Tera Patron
Tera Patron

Hi @reshmashind ,

 

Have you ensured that the user have report_view role together with access for the underlying data table?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Ankur Bawiskar
Tera Patron
Tera Patron

@reshmashind 

seems report is not sharing correctly.

Is that user member of that group?

Did you try sharing it explicitly to that user and not via group?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader