report visible only to a specific user or group error
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07-31-2025 01:44 AM
I have created report and added to the dashboard. when I share the report to the group/user but that particular user cannot view the report. the error is "report visible only to a specific user or group" and that user/group has not assign any roles. I have tried report_user, report_global, report_admin such roles but still the same error is occurring. I just want to set the user to view report not edit/create.
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07-31-2025 01:50 AM
HI,
Can you check whether the user has access to the table where the report is created.
Palani
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07-31-2025 01:52 AM - edited 07-31-2025 01:53 AM
Hi @reshmashind ,
If the reprot is added to dashbaord, does user able to access dashabord? Does this group have role dashboard_viewer/reprot_viewer?
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
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07-31-2025 01:52 AM
Hi @reshmashind ,
Have you ensured that the user have report_view role together with access for the underlying data table?
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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07-31-2025 01:53 AM
seems report is not sharing correctly.
Is that user member of that group?
Did you try sharing it explicitly to that user and not via group?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
