Resource Assignment

mcallistermf
Tera Contributor

Trying to assign a resource in a project in Xanadau / SPM and I am getting the following messages and cannot assign them.

  • Resource assignment cannot be created or updated because "user" is not available.
  • Invalid insert

See Attached

 

2 REPLIES 2

brad_thacker
Tera Contributor

I'm getting the same message, not sure what I'm doing wrong.

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hello @mcallistermf and @brad_thacker ,

I believe the employee profile is not generated for this particular employee.

 

I have created a recording to:

1) Mimic the error as shown in the screenshot

2) Showcase the step to resolve the error.

     To resolve the error, it's mandatory that employee profile should be in place. Below is the screenshot of the job to generate the employee profile

Screenshot 2024-12-13 at 12.30.17 PM.png

     

 

Hope this solves the query and if it does please mark the response as correct to help me and other community users.

 

Thank You!

Namita Mishra